Portfolio Community Manager at FirstService… · Las Vegas

Summary: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. The Portfolio Community Manager is responsible for the day-to-day servicing of clients and homeowners, ensuring exceptional service, operational oversight, and maintaining strong relationships with community boards.

Responsibilities:
- Responsible for operations and administrative management of an assigned portfolio of communities
- Recommend and implement procedures that ensure compliance with federal, state, and local laws as well as with all community association governing documents and policies
- Track non-compliance/violation issues, and send appropriate notices according to established policies
- Manage architectural control process ensuring compliance with established design guidelines and policies for design review
- Inspect building and exterior common areas, building systems, landscape, and other common amenities and then ensure necessary repair and maintenance activities are conducted in a timely manner
- Establish, draft, execute, and supervise the community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, and delinquent accounts, and approve and code all vendor invoices
- Secure competitive contract bids, present comparative bid reviews, supervise and ensure compliance with all executed contract terms and conditions, and oversee community and contractor liability insurance requirements
- Review monthly financials with the Regional Director and Board when necessary
- Plan, organize, and assist the Board in conducting Board and annual membership meetings
- All other duties as assigned

Required Qualifications:
- Strong financial literacy and ability to understand and interpret financial information
- Exceptional interpersonal and communication skills, enabling the development of strong working relationships
- Strong problem-solving skills with the ability to navigate through change and find effective solutions
- Able to identify issues and resolve them before problems arise
- Able to work independently with little supervision
- Superb judgment and decision-making skills
- Highly skilled in prioritizing tasks and adjusting to incoming demands

Preferred Qualifications:
- 1+ years of HOA management experience with CMCA preferred
- Property management experience preferred

Required Skills: HOA management, CMCA certification, Property management, Financial literacy, Budget management, Contract management, Compliance management, Architectural control process, Vendor invoice processing

Benefits: 10 company paid holidays, Medical, dental, vision, HSA and FSA, Company-paid life insurance and Employee Assistance Plan, Supplemental life, disability, accident, critical illness, hospital indemnity, Identity theft, legal services, Pet insurance, 401(k) with company match