Compliance Assistant at FirstService Residential in Huntley, IL

Description

Job Summary

The preferred candidate will possess excellent interpersonal skills and be able to work independently. The candidate will provide administrative assistance in conjunction with the duties of Compliance Coordinator I and will be the main contact for homeowner questions, application assistance and resales. Light office duties and use of small office equipment will be required from time to time. Weekend availability is a plus.

Duties and Responsibilities

• Assist in managing and facilitating modifications and compliance processes (inspections, notices, fines, appeals)
• Assist in managing and facilitating modifications process while using FSR Connect
• Assist with general admin needs of Compliance Coordinator I

General

• Modification Application assistance
• Walk-in hours to assist homeowners
• Update resale inspection photos into Northstar POA
• Review and respond to Talk to Staff forms

Modifications Committee

• Meeting preparation
• Confirm application completion, follow-up with homeowner
• Scan applications for meeting and storage
• Enter all projects into software
• Share meeting results with homeowner via email and hard copy

Covenants Compliance Committee

• Meeting preparation
• Communicate compliance process to homeowner
• Prep and schedule hearing between homeowner and committee
• Promptly complete and mail letters to share hearing results with homeowner

Board of Directors Meetings

• Prepare appeals from both committees, place on Board agenda and communicate process to homeowner
• Promptly complete letters to homeowners after Board meeting

Neighborhood Advisory Council (NAC)

• Prepare neighborhood election packages and process election returns
• Provide election updates for Lifestyles magazine and Northstar
• Prepare neighborhood rep training packet
• Assist NAC with collection and assembly of welcome packets

What We Offer:

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation:

$20-22 per hour

Disclaimer Statement:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.