Multi Skilled Consultant at FirstRand · Aranos

Multi Skilled Consultant Location: Aranos Job Description To provide a relief function for Teller, Collections Consultants and Cash Migration Official in an efficient and effective manner to ensure the smooth running of functional areas Hello Future Multi Skilled Consultant I Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. Are you someone who can: Achieve net profit growth for business Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards Engage with the customers in a professional way as specified in the service standards Ensure customer's needs and expectations are understood and solutions provided Deal with customer complaints, relating to collection activities and ensure that it is resolved to the satisfaction of the customer Convert identified leads into successful sales Achieve individual targets as set according to appropriate business area or sales plan Manage performance standards for the relief role(s) in Telling, Service, Sales or Administration Approve, validate, verify, check and authorise Frontline activities Comply with governance in terms of legislative and audit requirements Track, control and influence sales activities with the specific aim to increase sales efficiencies You will be an ideal candidate if you: Have a Grade 12 Certificate Have 1 to 3 years of experience in a similar environment You will have access to: Opportunities to network and collaborate Challenging Work Environment Opportunities to innovate We can be a match if you are: Always doing the right thing – Fight for ethical conduct and transparency, both inside and outside Curious – Believe in insight, creativity, and its power to unlock value Deeply Invested – Take initiative and be a leader in your own right Valuing differences – Be inclusive, gracious, decent, and humble Building Trust not Territory – Create a culture of sharing Courageous – We’ve built a culture of bravery by speaking our minds and encouraging others to do the same Are you interested to take the step? We look forward to engaging with you further. Apply now! Location: FNB Namibia Southern Area Office Aranos 6-day worker All appointments will be made in line with FirstRand Namibia’s Employment Equity plan. The Group actively supports the recruitment and advancement of people with disabilities. We encourage that candidates voluntarily declare their disability and consult the Group should they require reasonable accommodation. *All applications must be done via the Group’s application portal.  To access the portal click on the link below. https://firstrand.wd3.myworkdayjobs.com/FRB Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 18/05/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.