IT Infrastructure Project Manager at First Focus · Pasig

https://www.firstfocus.com.au/about-us/If you can look at a complex technology project, make sense of the moving parts, get the right people in the room and somehow keep everyone pointed in the same direction, we should probably talk.

We are looking for an experienced IT Infrastructure Project Manager based in Manila to support US-based technology projects while working US business hours.

This is a senior project management role focused on infrastructure, cloud, cybersecurity and enterprise technology initiatives. You'll coordinate technical teams, stakeholders and vendors, keep projects moving and help deliver technology improvements that have a real impact on the business.

And yes, this is US hours from Manila. We'd rather be upfront about that than sneak it into the last paragraph and hope nobody notices.

A little about Us

We're Australia's #1 MSP (Cloud Tango, 9 years running), with over 500 staff across 4 countries. This role supports our parent company's operations in the US, giving you the opportunity to work closely with US-based teams and stakeholders on meaningful technology projects.

We're a business built around capable people, technical excellence and continuous improvement. We like people who take ownership, communicate openly and can keep things moving without creating unnecessary complexity.

One of our values that fits this role particularly well is Be the Solution. We want people who don't just identify the problem, but take ownership of getting to a practical outcome.

You can learn more about First Focus and our values at https://www.firstfocus.com.au/about-us/

What you'll be doing

You'll lead multiple technology projects from initiation through to completion, with a focus on infrastructure, cloud, security and operations.

Your work will include:

• Leading enterprise infrastructure and technology projects from planning through to delivery
• Developing project plans, schedules, budgets, resource requirements and risk strategies
• Coordinating projects across cloud infrastructure, cybersecurity, networking, endpoint management and enterprise technology
• Managing infrastructure modernisation initiatives such as cloud migrations, operating system upgrades, hardware refreshes and virtualisation projects
• Leading multiple concurrent projects in a fast-moving environment
• Coordinating security initiatives including identity and access management, MFA deployments, vulnerability remediation and infrastructure hardening
• Supporting network initiatives such as firewall upgrades, wireless expansion and network optimisation
• Managing project governance, change management and delivery processes
• Acting as a key point of contact for stakeholders and leadership
• Providing clear project updates, status reporting and executive communication
• Managing vendors, statements of work, implementation activities, timelines and service levels
• Monitoring project budgets, forecasts, resource utilisation, timelines and risks
• Keeping projects aligned with business objectives and operational requirements
• Conducting project reviews and helping improve how future projects are delivered

In other words, you'll be the person helping turn "we should probably modernise that" into an actual plan, delivery timeline and finished outcome.

What we're looking for

This is not an entry-level project coordination role. We're looking for someone who has been around the technical project block a few times and is comfortable leading complex initiatives.

You'll ideally have:

• 5+ years of experience managing IT infrastructure, operations, cybersecurity or enterprise technology projects
• A proven track record delivering multiple technology projects concurrently
• Strong understanding of enterprise infrastructure, cloud technologies, networking, cybersecurity, endpoint management and IT operations
• Experience managing project budgets, schedules, risks and stakeholder communications
• Strong project planning and organisational skills
• Excellent written and verbal English communication
• Strong problem-solving and decision-making skills
• Experience using project management platforms such as Monday.com, or a comparable tool
• The ability to work effectively with technical teams, business stakeholders, vendors and senior leaders
• Comfort working US business hours on an ongoing basis from Manila

Nice to have

It would be great if you also have:

• A bachelor's degree in Information Technology, Computer Science, Business or a related field
• PMP, CAPM, ITIL or equivalent certification
• Experience with AWS, Microsoft Azure or Google Cloud Platform
• Familiarity with cybersecurity frameworks such as NIST, CIS Controls, ISO 27001, SOC 2 or PCI DSS
• Experience with Cisco networking, SD-WAN or hybrid cloud environments

You don't need every qualification listed above. We're much more interested in whether you can actually lead a complicated technology project than whether your LinkedIn profile has collected every acronym available.

Why First Focus?

We take Never Stop Growing seriously. You'll be working with experienced technical professionals across international teams, while having access to structured learning and development through First Focus.

As a full-time Philippines team member, you'll receive:

• Hybrid working arrangements
• 10 paid study days per year, with exam fees paid and pay rises for certifications, conditions apply
• Weekly internal training and access to our learning library
• HMO from day one, including one dependent with dental cover
• Free access to Uprise, including 1:1 coaching
• 25 paid leave days annually
• ₱20,000 employee referral program
• ₱10,000 MVP award
• Social events, End-of-FY celebrations and Christmas parties
• Loyalty bonuses*

Our Metro Manila offices are located at:

29th Floor, Robinsons Cyberscape Gamma, Topaz Road, Ortigas, Pasig City, Metro Manila, Philippines

26th Floor, Axis Tower One Building, Filinvest Ave, Alabang, Muntinlupa

Sound like your kind of project?

If you're comfortable leading complex infrastructure projects, working with senior stakeholders and keeping technical teams moving towards a shared outcome, we'd like to hear from you.

You'll be working with US-based stakeholders, so strong communication, sound judgement and the ability to manage priorities across teams and time zones are important.

You don't need to tick every box. If you bring solid technical project management experience, understand infrastructure and cloud environments, and know how to turn complexity into a workable plan, apply.

Neurodiversity: First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

AI in Recruitment: We use AI-assisted recruitment tools to support application review. These tools do not make hiring decisions. All applications are handled by our recruitment team in compliance with the Philippine Data Privacy Act.