Product Research Intern - REMOTE at First American in Remote

Summary: First American is a leading company in the real estate title insurance industry, dedicated to fostering a people-first culture. They are offering an internship opportunity for university students to gain hands-on experience in design and research, focusing on enhancing customer experiences and contributing to product development. Responsibilities: - Gain hands-on experience by shadowing Design & Research Product, and Engineering teams throughout the Product Design & Research and development process - Create key user flows and sketch wireframes to translate concepts into interactive designs, using tools like Figma, FigJam and Adobe XD - Identify opportunities to enhance the customer experience through user feedback, research, and design iterations - Analyze and synthesize qualitative and quantitative user research findings using mixed-methods approaches to uncover actionable insights. Translate research into strategic actions and comprehensive deliverables including personas, journey maps, usability reports, and insight summaries that inform product decisions and drive user-centered design - Actively foster a customer-obsessed product design and research culture by sharing research insights, synthesizing cross-functional learnings, and advocating for user-centered design principles. Contribute to the ongoing evolution of the product design and research practice by introducing innovative methods, elevating standards, and ensuring alignment with cutting-edge industry best practices Required Qualifications: - Currently pursuing a bachelor's or master's degree at an accredited university - Majoring in HCI, Marketing, UI/UX, Computer Science or a related field - Prior exposure to best practices through hackathons, design challenges, university projects, or previous internships - Available full-time, 8-10 weeks for internship starting in early June 2025 and ending in August/September 2025 Required Skills: User Experience Design, User Research, Wireframing Important Skills: Figma, Adobe XD Nice-to-Have Skills: Team Collaboration, Communication Skills Benefits: Medical, Dental, Vision, 401k, PTO/paid sick leave, Employee stock purchase plan