Commercial Escrow Assistant (in office) at First American · USA

Summary: First American is a leading company in commercial real estate transactions, dedicated to creating an inclusive and people-first culture. They are seeking a Commercial Escrow Assistant to support the Escrow team with customer service and administrative duties, playing a vital role in enhancing the commercial real estate experience. Responsibilities: - Assist in the escrow process for simple and complex commercial transactions such as preparing documents for closing, inputting closing statement information, and handling disbursement and follow-up - Communicate regularly with customers during the escrow process; adapts communication style as needed - Interpret various agreements as they relate to escrow closings - Work with innovative technologies to enable escrow transactions and communicates with customers to provide a phenomenal customer experience Required Qualifications: - Exceptional at prioritizing time and workloads to meet established deadlines - Passionate about helping customers while maintaining a professional and positive attitude - Excellent verbal and written communication with internal and external customers; uses various types of communication to meet customer expectations and build relationships - Problem solver who has strong organizational skills, is detail oriented, and has a natural curiosity with an eagerness to learn - Thrives in contributing to a team where we come together to deliver beyond customer expectations - Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies - High school diploma or equivalent Preferred Qualifications: - 1-3 years of escrow-related experience preferred Required Skills: Escrow Process, Commercial Real Estate Transactions, Document Preparation, Closing Statement Input, Disbursement Handling, Microsoft Office Benefits: Medical, Dental, Vision, 401k, PTO/paid sick leave, Employee stock purchase plan