Mortgage Advisor - Direct Sales at First Abu… · Dubai

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.

Job Purpose

• Promote Core Product within the assigned Business Territory (field sales) against set financial targets.

Responsibilities

Core Responsibilities

• To achieve or exceed agreed core product sales targets to build new customer base in FAB.
• To promote the sales of Core Product in assigned area or work.
• To build and maintain effective business relationship with customers.
• To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes.
• To ensure the submitted customer applications and documentations are complete and error free.
• To follow up for Document discrepancies which have been approved as Deferrals.
• Minimize errors and act upon them for correction and re-submission if any.
• To provide sales MIS and Daily reports to Sales Manager on regular basis.
• To provide ongoing customer / market feedback to Sales Manager to improve business.
• To build and maintain effective business relationship with Real Estate brokerage/ market.
• To be undertaken in compliance, at all times, with Code of Conduct, laid down policies and procedures.
• To capitalize on-cross selling opportunities.
• To perform additional duties, if assigned so by management
• To recommend customer applications which are considered good credit risk and as per FAB / Group policy.
• Requires good Convincing and negotiating skills in view of complexity in the relevant product.
• Be aware of competition and suggest changes for product improvements.
• Maintain effective business relationship with all branches and internal departments.
• To ensure that routine problems and complaints are handled professionally, and only minimal significant issues are escalated to Sales Manager.

Key Performance Indicator

• Achievement of assigned sales targets on a monthly basis as per the signed PCD’s
• Adherence to policies, processes, and procedures of the company and FAB.

Qualifications

Threshold Qualifications

• Preferably University Degree.

Years & Nature of Experience

• Minimum 1-year experience in selling mortgage products or sales in a Real Estate Market. Experience in selling other banking products is an added advantage.

Value-based Behaviours

• Proactive
• Customer focused & Service Quality
• Strong Sales Skills
• High motivation
• Ability to develop strong professional relationships within senior managers in various corporate and Govt & Semi Govt Depts.

Technical Competencies

• Desirable to have a sales diploma or certification.
• Should have good knowledge of FAB retail products.
• Good computer skills are desired.
• Competitive awareness and benchmarking.
• Multicultural Awareness.

About the Company

About Us:

First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.

Life at FAB:

Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization

Career Development:

FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.

Our Values:

At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.

Join our team and be part of a journey to shape the future of banking.