Product Counsel-USA at Fireflies.ai in Toronto, Ontario, CA

Fireflies.ai is the AI assistant for meetings, trusted by 20M+ users across 1M+ organizations.

We’re hiring a Product Counsel (first in-house legal ops + strategy hire) to own legal intake, contracts, and security/compliance workflows—working closely with Product, Engineering, Security, Sales, and outside counsel.

What you’ll do:

1) Inbound legal triage (incl. subpoenas)

• Be the first point of contact for subpoenas, depositions, civil/government inquiries.
• Build the subpoena intake → triage → outside counsel coordination process and keep documentation tight.
• Maintain a simple internal tracker so stakeholders always know status/next steps.

2) Contracts & deal support

• Review/draft/negotiate NDAs, MSAs, SOWs, DPAs, and strategic partnership agreements.
• Maintain a lightweight playbook (preferred clauses + fallbacks) to increase deal velocity.
• Escalate complex/high-ACV negotiations to outside counsel as needed

3) Security questionnaires & compliance responses

• Own customer security questionnaires end-to-end and improve turnaround time.
• Build/maintain a centralized Q&A source of truth; use automation/AI where helpful.
• Integrate the workflow with internal tooling (Slack/CRM/Notion/Vanta).

4) Product law & AI regulatory guidance

• Advise on product decisions with legal implications (e.g., desktop apps, background recording, consent flows)
• Stay ahead of the AI note-taker legal landscape (recording/biometrics/consent)
• Keep key legal documents current as the product evolves (Terms of Service, Privacy Policy, DPA, Business Terms, etc).

5) Cross-functional partnership

• Translate technical realities (data flows, encryption, AI model usage, storage) into clear, defensible contract language
• Help internal teams handle compliance requests and customer trust conversations well.

Requirements:

• 3–5+ years in legal operations, AI law, contract management, or paralegal work—preferably in SaaS or AI
• Comfort owning redlines independently, with good judgment on escalation
• Technical fluency (you can read architecture notes, understand APIs/security posture, and ask the right questions)
• Familiarity with privacy/security/AI considerations (e.g., GDPR/CCPA/BIPA, SOC 2) is a plus.
• Strong writing, negotiation, and cross-functional communication skills.

Why this role

• First in-house legal ops hire with real ownership and leverage via automation.
• Work on unsettled, high-impact AI legal questions (consent, background capture, biometrics, AI liability).
• Flexible start: retainer/contract first, then full-time if it’s a great mutual fit.

Values that matter here

• Great communication and over-communication when things are ambiguous.
• Customer trust and security-first thinking.
• Fast, incremental iteration + automation wherever possible.
• Accountability, initiative, and continuous learning (aim for 10% better every week).
• Candid feedback and a results-first mindset.
• Impact-chasing over title-chasing.

Hiring process

1. Apply (resume + short cover note)
2. Initial chat (30 min)
3. Skills assessment (90 min): security questionnaire sprint
4. Panel (30 min)
5. Exec interview (30 min)
6. Offer + onboarding

About us:

At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so.

We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.