Machine Operations Manager - Fire Dept.… at Fire Dept.… · Tigard

Location: Tigard, OR

Job Type: Salaried and Full Time

Schedule: Day shift / Night shift (Overseeing 1st & 2nd Shift Operations)

Pay: DOE

Position Summary

The Machine Operations Manager reports directly to the Production Director and oversees all machine-based manufacturing operations across the organization. This role is responsible for production scheduling, machine operator staffing, ERP system administration, equipment performance, OEM/vendor relationships, and departmental safety initiatives.

Working closely with the Production Manager and department leaders, you will ensure manufacturing goals are achieved efficiently while maintaining high standards for quality, compliance, and safety. The ideal candidate is an organized, proactive operations leader with strong manufacturing experience, exceptional communication skills, and a proven ability to balance production demands with team leadership and equipment reliability.

Key Responsibilities

Production Planning & Scheduling

• Develop and manage daily, weekly, and monthly machine production schedules to align capacity with sales forecasts and inventory needs.
• Partner with the Production Manager to establish manufacturing priorities, monitor output, and adjust schedules as needed.
• Train new machine operators on specialized machinery and computer systems.
• Track departmental KPIs and key production metrics to ensure operational goals are met.

Team Leadership & Workforce Management

• Lead, coach, and develop Machine Operators across 1st and 2nd shifts.
• Create and manage shift schedules, attendance, performance reviews, and employee development plans.
• Maintain accountability, handle disciplinary actions, and foster a culture of teamwork and continuous improvement.

ERP & Systems Administration

• Serve as the departmental owner for ERP-related production workflows, inventory transactions, and manufacturing records.
• Maintain data integrity across scheduling, raw material tracking, inventory movement, and production reporting.
• Identify opportunities for system improvements, automation, and process optimization.

Equipment & OEM Vendor Management

• Act as the primary contact for machine manufacturers and OEM partners for technical support, repairs, and warranty claims.
• Assist in developing preventative maintenance programs, equipment reliability strategies, and machine upgrades/installations.
• Maintain detailed equipment documentation, standard operating procedures (SOPs), and operational guidelines.

Cross-Functional Collaboration

• Partner with Production, Fulfillment, and Supply Chain teams to maintain smooth workflow and report material constraints.
• Author SOPs, work instructions, and documentation to support new product launches and process implementations.

Safety, Compliance & Continuous Improvement

• Promote and enforce safety standards, conduct routine safety inspections, and lead incident investigations/corrective actions.
• Ensure all machine operators follow SOPs and maintain compliance with applicable industry/cannabis regulations.
• Analyze downtime, scrap rates, and production bottlenecks to drive continuous improvement, efficiency, and quality control.

Key Performance Indicators (KPIs)

• Production schedule adherence & throughput targets
• Machine uptime, utilization, and downtime reduction
• Labor efficiency, retention, and attendance
• ERP inventory accuracy & quality defect rates
• Safety incident rate reduction

Qualifications & Requirements

• Must possess an OLCC Marijuana Worker Permit;
• High school diploma or GED required; degree in Operations, Manufacturing, Engineering, or related field is a plus.
• Proven leadership experience in manufacturing operations, machine operation management, or industrial production environments.
• Proficiency with ERP systems, production scheduling software, and computer systems.
• Experience managing OEM/vendor relationships, preventative maintenance, and mechanical troubleshooting support.
• Knowledge of manufacturing safety regulations (cannabis industry/compliance experience preferred).
• Strong verbal and written communication skills; ability to write clear SOPs and work instructions.

Benefits & Perks

• Employees have access to ZayZoon as a benefit for early wage access.
• Employer-sponsored benefits (medical, dental and vision)
• Optional retirement plan (Roth IRA)
• Employee Discount (40% off Fire Dept Cannabis and Feel Goods products, 27.5% off all other products);
• Paid time off.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned as necessary to support the goals of the department and organization.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Work Location: In-person