Intake Data Manager at Finch in New York City, NY

About Finch

We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.

Since launching in April, we’ve grown 10x and are now powering pre-litigation for top law firms across the country. We combine expert operators with purpose-built AI to handle intake, claim opening, medical records, police reports, lien management, demands, and everything in between.

We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide.

This Role
As an Intake Data Manager you'll own the accuracy, completeness, and flow of all incoming case data. This role sits at the front of the funnel—ensuring every case is set up correctly from day one and ready to move quickly through the system.
You’ll play a critical role in maintaining a clean, reliable Case Management System by validating, structuring, and updating intake data in real time. If you’re detail-oriented, process-driven, and thrive in fast-paced environments where precision matters, this role is for you.

What You'll Do

• Own Intake Data Accuracy: Review, validate, and enter new case information (client details, incident data, documentation) with a high level of precision.

• Set up cases for success: Ensure every new case is properly created, structured, and aligned with firm standards

• Manage in real time: Process intake updates quickly to keep cases moving without delays

• Maintain consistency across systems: Ensure alignment between intake tools, Finch, and partner firm systems

• Identify and resolve issues early: Partner with intake and operations teams to flag and fix missing or inconsistent data

• Keep clean records: Document updates and changes to maintain transparency and auditability

• Continuously improve processes: Look for ways to increase speed, accuracy, and efficiency in intake workflows

You Might Be a Fit if You:

• Have a proven track record in task management, or a related field

• Have strong attention to detail—you catch what others miss

• Can move quickly without sacrificing accuracy

• Are comfortable working across multiple systems and tools

• Are highly organized with strong process discipline

• Communicate clearly and collaborate well across teams

• Are adaptable and open to evolving workflows and systems

Compensation
$50,000 to $60,000 annual salary

Additional Benefits Include:
• 100% coverage for health, dental, and vision
• 401(k) retirement plan
• In-office snacks, drinks, and daily team lunch and dinners
• Flexible PTO (we trust you to take the time you need)

At Finch Legal, we believe in practicing what we advocate.

As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.

We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.