Filza Group India
Team Lead at Filza Group India in Bengaluru(Koramangala)
Mid LevelOn-siteBengaluru(Koramangala)420000 INR–540000 INR/yr
Skills
CSATEscalation ManagementTeam HandlingMalayalamTATMarathiSLAAttrition
Job Description
Responsibilities:
* Collaborate with cross-functional teams on project deliveries.
* Ensure customer satisfaction through effective escalation management.
* Lead team performance, handle escalations & improve CSAT.