Design Operations Strategist at Figma in Remote

Summary: Figma is a company on a mission to make design accessible to all, and they are seeking a Design Operations Strategist to support their design organization. In this role, you will help improve team workflows, facilitate operational programs, and collaborate with design leaders to enhance the efficiency of the Product Design team. Responsibilities: - Plan, facilitate, and continuously improve recurring team rituals such as onboarding, offboarding, weekly spotlights, monthly syncs, team events, and internal communications - Maintain shared Design Ops resources including documentation, knowledge bases, and templates, ensuring they are accurate, easy to use, and evolve with the team - Partner closely with the Design Ops Manager to support horizontal initiatives such as career growth programs, engagement and retention efforts, and collaboration norms - Help define, pilot, and scale lightweight frameworks and rituals that improve how designers collaborate, share work, and review quality across teams - Support governance and communication around Design Ops programs by clearly sharing updates, gathering feedback, and helping teams adopt new or updated ways of working - Identify opportunities to simplify, standardize, or automate recurring operational work - Collaborate with embedded Design Program Managers as needed to help scale successful localized programs across the broader design organization - Support tooling and procurement workflows for the design team as needed Required Qualifications: - 1+ years of experience in DesignOps or Design Program Management, or an ops-minded Product Designer transitioning into DesignOps - Experience supporting cross-team collaboration, recurring rituals, and operational programs for designers - Strong organizational skills with the ability to manage multiple work streams, details, and deadlines - Solid understanding of product design workflows, the product development lifecycle, and Figma's day-to-day use by designers - Excellent written, verbal, and visual communication skills, with strong attention to detail and follow-through Preferred Qualifications: - Prior experience as a product designer or design-adjacent role - Hands-on experience using more advanced Figma features such as auto layout, components, variables, etc - Passion for experimenting with automation, AI tools, or no-code workflows to reduce operational overhead - Participation in the broader Design Ops or design community through writing, events, or peer networks - Experience supporting highly visible teams or working closely with senior design leaders Required Skills: DesignOps experience, Cross-team collaboration Important Skills: Product design workflows, Figma proficiency Nice-to-Have Skills: Automation tools Benefits: Health, dental & vision, Retirement with company contribution, Parental leave & reproductive or family planning support, Mental health & wellness benefits, Generous PTO, Company recharge days, A learning & development stipend, A work from home stipend, Cell phone reimbursement, Sales incentive pay for most sales roles, An annual bonus plan for eligible non-sales roles