Product Manager I, Commercial at Fidelity… · Markham

Product Manager I, Commercial Location: CAN MARK 125 STE 100 At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS? About the Role: As a Product Manager I, Commercial, you help shape and deliver commercial financial technology products that solve real customer problems. You partner with cross‑functional teams to translate market and customer insights into clear product requirements and measurable outcomes. Your success is defined by learning quickly, delivering value iteratively, and supporting products that meet customer needs and business goals. Please note: this is a full-time position with a required hybrid schedule in the posted location. What You Will Be Doing: • Support product discovery by gathering customer, market, and stakeholder insights • Translate business needs into clear user stories, requirements, and acceptance criteria • Collaborate with engineering, design, sales, and operations to deliver product increments • Assist with maintaining and prioritizing the product backlog based on value and feasibility • Contribute to product roadmaps aligned to commercial strategy and customer outcomes • Participate in sprint planning, reviews, and retrospectives to support delivery quality • Track and analyze product performance using defined metrics and customer feedback • Help ensure products meet regulatory, risk, and quality expectations • Document product features and support internal readiness activities Required Qualifications: • Bachelor’s degree or equivalent practical experience in business, technology, or a related field • Foundational knowledge of product management concepts and agile delivery practices • Ability to analyze customer needs and translate them into clear product requirements • Strong written and verbal communication skills with diverse stakeholders • Basic data analysis skills to interpret product metrics and user feedback • Collaborative mindset with the ability to learn in a fast‑paced environment • Problem‑solving skills with attention to detail and follow‑through Preferred Qualifications: • Exposure to commercial banking, payments, or financial technology products • Experience working with agile tools such as Jira, Confluence, or similar platforms • Familiarity with user research, journey mapping, or design thinking practices • Internship or entry‑level experience in product, business analysis, or technology roles What We Offer you: At FIS, you can grow your career as far as you want to take it. Here’s what else we offer: Opportunities to make an impact in fintech Personal and professional learning Inclusive, diverse work environment Resources to give back to your community Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass