Commercial Product Manager I, FIS… at Fidelity… · Jacksonvi…

Commercial Product Manager I, FIS University Program Location: US FL JAX 347 Job Description Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in inclusivity and belonging, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS? Join the 2026 FIS University Program! As a full-time employee in the FIS University Program, you will have the opportunity to participate in team projects, community service activities, professional development seminars, and work with a team that is invested in your growth, development, and success, including bi-annual performance connects with your manager. This two-year full-time program has start dates in January, March, June, and September with a dedicated “Learning Week” where you will: Learn how to work within a corporate environment Learn about the exciting world of Fintech and the role FIS plays Hear from FIS leadership about their journey and participate in senior leader networking opportunities Build a network of your peers from across the organization This position is for a June 2026 start. About the Role FIS Wealth is seeking a Product Analyst, Digital to support our Investor and Advisor platforms and broader digital initiatives across wealth management. This role is ideal for a highly organized, execution oriented professional ideally with experience in financial services, strong project management skills, and a client centric mindset grounded in digital and mobile experiences. You will work closely with Product Management, Technology, Operations, and strategic fintech partners to translate client and business needs into high quality digital solutions that support advisors, investors, and operations across web and mobile channels. What You Will Be Doing Partner with product teams to support digital product strategy and execution for wealth management platforms, including InvestCloud‑based solutions Gather, document, and translate business and client needs into clear requirements, user stories, and acceptance criteria for agile development teams Collaborate directly with scrum teams to support delivery, validate solutions, and ensure alignment with intended business and client outcomes Capture and incorporate Voice of the Customer insights from advisors and clients through feedback, interviews, and usage analysis Support digital journey design across web and mobile platforms, ensuring usability, consistency, and high‑quality user experiences Work closely with UX, design, and development teams to validate digital deliverables against requirements and real‑world use cases Provide advanced product and platform support for complex digital inquiries in partnership with Client Service teams Coordinate cross‑functional meetings, track milestones and risks, and support roadmap planning, KPI tracking, and leadership reporting What You Bring Bachelor’s degree in a related field. Strong interest in data, analytics, AI, and human resources. Experience or academic exposure to SQL, Python, and/or Power BI. Fluent in English; Strong written and verbal communication skills, with the ability to explain insights clearly Ability to work with complex datasets and implement consistent, well‑structured analytical logic Curiosity, adaptability, and a strong desire to learn in a fast‑paced environment Ability to work independently and collaboratively within a team Bonus If You Have Experience supporting wealth management digital platforms, advisor tools, investor portals, or mobile applications. Demonstrated experience incorporating Voice of the Customer (VoC) into product requirements and prioritization. Exposure to digital design and UX concepts, including responsive and mobile first experiences. Experience working with third party fintech platforms or ecosystem integrations. What We Offer You Competitive salary and excellent benefits The chance to work on some of the most challenging, relevant issues in financial services & technology A broad range of professional education and personal development possibilities – FIS is your final career step! Time to support charities and give back to your community A work environment built on collaboration, flexibility, and respect Student Loan Repayment Program: FIS will PAY OFF participants’ undergraduate loan balance over 10 years of service! Eligibility starts after one year of tenure in the program.  The benefit applied to undergraduate student loans for US-based degrees and must be in the employee’s name. *Current and future sponsorship are not available for this position* #FISUJUNE2026 Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass