Analyst Sr Lead, Managed Service at Fidelity… · London

Analyst Sr Lead, Managed Service Location: GBR LNDN 25 Walbrook FL5&6 Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun About the team Monis is the global leader in convertible bond and equity-linked data, analytics, trading & risk systems. Serving hundreds of clients and thousands of users across the sell-side and buy-side, Monis enables users to make informed, rapid decisions for issuing, trading or investing in convertible bonds and related derivatives based on the comprehensive analysis of complex market variables. The convertible bond software delivers a complete portfolio overview and enables the evaluation of different trading strategies and management of risk across all trading books, helping to efficiently identify market opportunities. The Monis team is a collection of highly specialized, self-motivated and collaborative professionals spanning a range of functional & technical disciplines: software development, quantitative finance, data researchers, market & application specialists and product support & management. Our market is growing, and so are we! We are looking to add to our managed services team so we can continue to provide the highest levels of service and client satisfaction to our expanding client base. What you will be doing The role is to support traders, portfolio managers and risk managers using the Monis software, both technically and functionally. Perform small projects including new client onboarding and upgrades Provide in-depth product support to FIS clients by resolving incoming inquiries Provide quantitative analysis where required Engage with prospective clients during the sales process Build long-term relationships with our clients through your continued support of their applications and related business challenges Contribute to the evolution of our products and services by serving as an access point to our product management process Document client information and recurring technical issues to support product quality programs and product development What you bring Strong analytical skills Knowledge in programming, business analysis or implementation of software products Organizational and time management skills required Self-starter with proven ability to work independently Excellent oral and written communications skills Strong problem-solving skills Added bonus if you have Quantitative Analysist background Knowledge of Convertible Bonds Prior experience of supporting trading platforms Interest or experience in finance, trading or the asset management industry Prior experience with Monis applications What we offer you A work environment built on collaboration, flexibility and respect Varied and challenging work to help you grow your technical skillset A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities The chance to work on some of the most challenging issues in financial services & technology Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass