Financial Services Representative - Del… at Fidelity Bank · San Diego

Summary: Fidelity Bank is seeking a Financial Services Representative to join their team, focusing on customer support and career development. The role involves assisting customers with account inquiries and transactions while preparing for licensing exams to advance within the company. Responsibilities: - Support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades - Obtain FINRA (Financial Industry Regulatory Authority) licenses including SIE, Series 7 Top Off and Series 66 - Spend four days a week working from home and one day a week in an Investor Center - Support customers with increasing complexity to develop and hone your skills - Gain confidence and develop proficiency serving customers as you join the wealth management development track - Have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs Required Qualifications: - High energy and enthusiasm with a natural passion for helping people - Flexibility and self-motivation - Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment - Eagerness to learn and build a career in financial services - Ability to deliver an outstanding customer experience - Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once - Coachability, collaboration and curiosity will fuel your success - Successful completion of all exams for SIE, Series 7 Top Off and Series 66 licenses Required Skills: SIE - FINRA, Series 7 - FINRA, Series 66 - FINRA, Coachability Benefits: Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, Fitness Reimbursement