Sales Operations - Associate at FICO in São Paulo, São Paulo, Brazil

Sales Operations - Associate Location: Sao Paulo, Brazil FICO (NYSE: FICO)is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity At FICO®, you’ll have the opportunity to make a real impact in a company that values innovation, inclusion, and diverse perspectives. We believe great ideas come from people with different backgrounds and experiences, and we foster a culture where everyone is empowered to contribute and grow. If you're energized by solving complex challenges, influencing strategic decisions, and collaborating with talented teams around the world, this is your chance to help shape the future of our business while accelerating your own career. What You’ll Contribute Develop, articulate, and refine FICO value specific to client needs. Negotiate and drive to execution sales of value added services, renewals and change requests. Negotiate and execute renewals of existing FICO software and solutions. Prepare and present client business reviews and account status reviews. Determine and oversee actions required to deal with any customer satisfaction issues. Provide support to a variety of leader(s)/team(s), and work with cross-functional international teams, across multiple time zones. Create/revise presentations and documents. Maintain/update various tracking spreadsheets and dashboards. What We’re Seeking Strong focus on sales and customer relationship management with proven success in supporting or delivering creative solutions. Effective written and verbal communication skills as demonstrated through presentation development and delivery experience. Proven problem-solving skills demonstrated by examples of creative and forward-thinking solutions to business issues. Enjoyment when working with others cross functionally as part of solution or opportunity team. Analytical ability and experience in preparing executive reports. Knowledge of tools such as Power BI, Excel, Salesforce, and Sales Navigator. Bachelor’s degree in related field or equivalent experience working in a commercial environment. Advanced or fluent English and Spanish. Our Offer to You A culture and work environment strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make a difference by leveraging your unique strengths. Highly competitive compensation and rewards. Flexible work options, opportunities to give back to your community, social events with colleagues and a comprehensive benefits program inclusive of progressive parental leave. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: •    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders. •    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems. •    Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to the FICO Privacy policy athttps://www.fico.com/en/privacy-policy