Mobile Manual QA Tester at Fi in New York, NY

Mid LevelOn-siteNew York, NY$75k–$105k/yr

Skills

jiraiosandroidfirmware testing

Job Description

Welcome to Fi.

We’re a passionate team from Square, Google, TikTok, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to revolutionize what it means to be a pet parent. The pet industry remains firmly stuck in the past and we are here to change that. Fi is leveraging our team's talent and expertise to improve the lives of millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring – and that's just the beginning.

The most exciting aspect of our work? Bridging the communication gap between pets and humans. Imagine a world where everyone knows how their pet feels in real time and how to keep their best friend in good shape. That's the future we're building at Fi.

If you're someone who thrives in innovative, collaborative work environments and feels strongly about helping pets live longer, better lives, Fi could be the perfect fit. Join us in our pursuit of the “impossible,” or as we call it here “let me find a way,” to redefine the future of pet ownership together.

Fi is looking for a Mobile Manual QA Tester!

Fi is looking for a Mobile Manual QA Tester to advance the biggest pet tech platform on the market. Quality is core to how we ship. With weekly release cycles and a growing device ecosystem, the complexity of our app and platform experience across iOS and Android grows with it. We need a sharp, detail-oriented tester to join our Mobile QA Team and own the manual testing work that keeps our product experience tight across every Fi device and firmware release..

What You'll Do:

Execute manual test cases across iOS and Android for new app releases, firmware updates, and platform changes

Grow and maintain regression testing as Fi expands support for new devices and hardware configurations

Test firmware builds against real-world device scenarios and document findings clearly

Act as a liaison between QA, engineering, and product by clearly communicating bugs, blockers, and test findings

File clear, reproducible bug reports that give engineers everything they need to move

Identify and cover testing gaps where automation hasn't reached yet

What You'll Bring:

2+ years of experience

Comfortable navigating both iOS and Android at a power-user level

Sharp eye for edge cases and strong written communication for bug reports and test docs

Experience working within agile/scrum workflows (standups, sprint planning, retros)

Experience in manual QA, ideally in a consumer hardware or IoT environment

Familiarity with JIRA or similar tools for defect tracking and ticket management

Bonus: experience testing against firmware or embedded software releases

Why You'll Love Us:

Time to Recharge: Enjoy flexible PTO to take the breaks you need.

Top-Notch Health Coverage: We’ve got your back (and teeth and eyes) with full medical, dental, and vision insurance.

Wellness Perks: Free access to One Medical, Kindbody, and Talkspace to keep you feeling your best.

Dog-Friendly Office: Bring your pup to work — they’re part of the team, too.

Give Back to the Pups: Make tails wag with a $500 annual donation to a dog charity of your choice through our BarkBack Program.

Free Fi Membership: Your furry best friend(s) get all the benefits of a Fi collar, on us!

Love for Friends + Family: Share the Fi magic with loved ones through our gifting program.

Fi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fi makes hiring decisions based solely on qualifications, merit, and our needs at the time.