Sales Associate - Brandywine at FGG Spa, LLC in Wilmington, DE

Summary: FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. They are seeking a Sales Associate to forge genuine connections with clients and ensure a memorable experience. The role involves meeting sales goals, providing excellent customer service, and maintaining knowledge of spa services.

Responsibilities:
- Meet membership sales goals
- Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
- Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
- Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
- Passionately promote sales, promotions, and events
- Uphold spa cleanliness standards
- Perform various other duties as assigned

Required Qualifications:
- Excellent communication skills
- Positive attitude
- Winning personality
- Demonstrated history of providing exceptional customer service
- Ability to meet membership sales goals
- Ability to achieve performance-based goals set by spa leadership and the company
- Detailed knowledge of service menu and ability to educate clients on benefits of services
- Excellent customer experience through answering phone calls, setting appointments, greeting clients, and managing membership sales
- Ability to promote sales, promotions, and events
- Uphold spa cleanliness standards
- Perform various other duties as assigned

Preferred Qualifications:
- Flexible availability is preferred

Required Skills: Membership Sales, Appointment Scheduling, Winning Personality

Benefits: Supplemental Insurance, Life Insurance, Employer Contributions to Medical Insurance, 401(k), 401(k) matching, Dental insurance, Employee discounts, Flexible schedule, Free uniforms, Health insurance, Opportunity for advancement, Paid time off, Training & development, Vision insurance