Business Solutions Program Manager at Feverpitch… · Madrid

Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

Meet The Team

Growth is the team responsible for promoting the Fever business plan across all Markets and ensuring that our Partners and experiences perform as expected, helping them grow within Fever. Our decisions are data-driven from the highest to the lowest strategy level, allowing us to fully understand the Fever business model and how we can leverage this to interact with every single team within the company to grow the business in the expected direction.

The Role

We are looking for a Business Solutions Program Manager with a structured mindset, who loves improving efficiency in everything and always finds a way to get things done. The W&A team is central to enabling Fever to scale rapidly and capture new markets.

What You'll Do

As a Business Solutions Program Manager within the W&A team, you will

• Drive strategic initiatives that change how teams operate to ensure peak performance across departments, guiding projects from inception through implementation and the change management that follows
• Be an integral part of the AI strategy definition, implementation, and success tracking
• Lead the complete development lifecycle of in-house tools, systems, and processes, ensuring they meet strategic objectives
• Conduct comprehensive audits to streamline teams' requirements, significantly enhancing overall efficiency
• Align the organization's business needs with technological and operational solutions by managing critical tools and procedures
• Take ownership of key processes and engage with department managers worldwide, spanning 50+ countries and diverse nationalities, from day one

Who You Are

• You hold a Master's degree in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree)
• You bring 5+ years of experience in Strategy/Operations Consulting, Start-up/Scale-up Strategy, or Corporate Transformation, demonstrating ownership, high levels of accountability, attention to detail, and a proactive, self-motivated approach
• Comfortable using AI coding tools to build and iterate on internal tools quickly
• You are naturally curious, a self-learner, and can push yourself to explore relevant new technologies, understand them, and find optimal implementations
• You possess strong analytical and quantitative skills, along with a strong bias toward data-based decision-making
• You are detail-oriented, capable of reviewing processes, identifying errors, and proposing and implementing improvements
• Your exceptional written and verbal communication skills enable you to excel in cross-functional collaboration and effectively convey complex concepts to diverse audiences with varying backgrounds
• Proficiency in both written and spoken English is required; knowledge of additional languages is a valuable asset

PREFERRED QUALIFICATIONS

• Higher degree (MBA or PhD in a relevant field such as Strategy or Operations)
• Proficiency in Python, JavaScript, SQL, and other programming languages
• Knowledge of the state of the art in AI and automation tools

Why You'll Love It Here

• Attractive compensation package, including stock options to reward your contributions and growth.
• 40% discount on all Fever events and experiences + free Candlelight voucher.
• Flexible remuneration with Cobee: meals, transport, training, and nursery support (tax-exempt).
• Payflow: option to access part of your salary in advance.
• Taxdown: help optimizing and filing your taxes.
• Private health & dental insurance with Cigna: 100% covered by Fever. You can also add your family members via flexible remuneration.
• Wellhub membership for gym and wellness access: 100% covered by Fever up to the Silver plan.
• Language learning support: English and Spanish lessons.
• Hybrid work setup: home office friendly with a central Madrid office location.
• Snacks, drinks, and fresh fruit are always available at the office.
• Dynamic international team: a young, talented group creating a great work environment.

#LI-hybrid #LI-fulltime

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice