Business Operations Senior Manager at Feverpitch… · Madrid

Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

Are you a strategic thinker with a passion for operational excellence and a knack for collaboration? We’re looking for a highly motivated, hands-on, and analytically minded individual to join our team as a Business Operations Manager. If you thrive in dynamic environments, enjoy solving complex challenges, and are driven by measurable results, this role is for you.

In this position, you’ll play a critical role in shaping and optimizing the core processes of our commercial teams across Fever. The ideal candidate combines strategic vision with operational expertise, is curious by nature, and has the confidence to take action while effectively working with diverse, cross-functional teams.

About the Role:

• Optimize Commercial Processes: Design, build, and implement the core processes of all commercial teams, ensuring alignment with Fever’s growth objectives and improving resource utilization
• Identify Operational Inefficiencies: Partner with commercial team leaders to identify bottlenecks, address potential issues, and deliver impactful solutions
• Lead High-Impact Projects: Drive end-to-end execution of projects that enhance performance across markets and regions in up to 40 countries
• Team Leadership: Manage, mentor, and inspire a team of up to five people, fostering collaboration and accountability
• Cross-Functional Collaboration: Work closely with diverse teams and stakeholders to ensure alignment and success in a multinational environment

About You:

You are a highly analytical, detail-oriented professional with a proactive mindset and the ability to navigate complex challenges. You thrive in fast-paced settings and have the skills to manage multiple priorities with ease.

• A bachelor’s degree in Engineering, Mathematics, Statistics, Data Analytics, or a related STEM field
• 8+ years of experience in operations, strategy, or a similar role within a fast-paced, dynamic environment
• Proficiency in SQL and VBA/AppScript (Python is a plus)
• Strong project management and organizational skills, with a track record of implementing operational improvements
• Excellent communication and presentation abilities, capable of engaging diverse audiences and driving change
• A results-oriented, proactive approach with a passion for empowering teams and delivering measurable outcomes
• Fluency in English (additional languages are a bonus)

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid, with possible travel across our markets
• Home-office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
• English Lessons
• We have free food, drink and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow
• Gympass membership

#LI-hybrid #LI-fulltime #LI-AV1

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice