Produce Clerk at Festival Foods in Suamico, WI

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Join our Festival Foods Team as a Produce Clerk!

Reports To: Produce Department Manager

Do you love working with fresh, nutritious produce and want to make a difference in your community? Our produce is delivered fresh to our stores every day to ensure our guests are buying the freshest, longest-lasting and most nutrient-packed fruits & veggies out there.

Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.

As a key part of our retail and grocery store team experience, you'll ensure every shopper leaves ready to "boomerang" back again.

External Job Description

What You'll Do:

As a Produce Clerk, you will play a vital role in maintaining stock levels, providing exceptional customer service, and upholding our high standards of care. Your responsibilies will include:

• Engage with Guests: Provide outstanding customer service in-person and via phone to all guests by assisting guests in finding items, taking orders and special requests, and addressing guest concerns.
• Maintain Stock Levels: Ensure all items are well-stocked and displayed according to company standards. Rotate products using the first-in, first-out method to ensure freshness.
• Ensure Cleanliness & Food Safety: Keep the sales floor and cooler clean, organized, and free of spills or messes at all times. Regularly log temperatures of produce items, and complete rotation sheets & shrink recording daily.
• Maintain Supplies & Produce Cooler: Ensure produce supplies such as roll bags and twist ties are well-stocked. Rotate items within the cooler using the first-in, first-out method. Order specific products such as dips, spices, and herbs, as needed.
• Teamwork: Perform other duties as needed to support the team.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

What We're Looking For:

To excel in the Produce Clerk role, you should have:

• Customer Service Skills: Ability to engage with guests and provide outstanding service.
• Communication: Good oral and written communication skills.
• Teamwork: Ability to work effectively with a diverse team in a fast-paced environment.
• Safety Awareness: Understanding of safety requirements and company safety policies. Apply on-the-job safety training to recognize and react to possible safety hazards on store premises, and utilize the following equipment: trash compactor, baler, slicers, etc.
• Knowledge: Knowledge of the retail food business and perishable department operations.

Physical Demands and Work Environment:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 50 pounds on an occasional basis.
• Full range of upper body motion.
• Must be able to work at a fast pace.
• May be exposed to extreme temperatures.

Work Schedule:

• The Produce Clerk is a part-time position, scheduled for 28 hours a week or less.
• Shifts will vary and may include weekdays, weekends, and holidays.

Ready to bring your passion for fresh produce to our team? Apply now and help us provide top-quality fruits and vegetables to our guests!

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.

• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

• Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.