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Meat Evening Supervisor at Festival Foods in Eau Claire, WI
Job Description
ABOUT FESTIVAL FOODS:
We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Job Title: Meat Evening Supervisor
Reports To: Meat Department Manager
As the Meat Evening Supervisor, you’ll be the go-to person for team support, guest service, and smooth department operations during evening shifts. From mentoring associates to maintaining merchandising standards, you’ll ensure the team delivers the premium experience guests expect—featuring Certified Angus Beef® and the state’s freshest, most sustainable seafood. If you're ready to lead, teach, and make decisions with confidence, this is a role that builds both responsibility and opportunity.
Support your team. Serve our guests.
In this role, you’ll support the evening operations of the Meat Department—guiding team members, supporting training, managing inventory and safety practices, and stepping in to assist guests and teammates alike. Whether coaching a new associate or troubleshooting a challenge on the sales floor, your presence ensures quality and service don’t skip a beat.
What You'll Do:
As a Meat Evening Supervisor at Festival Foods, you will:
- Lead the evening shift in the Meat Department in the absence of the Meat Department Manager, reinforcing expectations for guest service, safety, cleanliness, and performance.
Train and support associates by answering questions, demonstrating great customer service, and ensuring consistent execution of tasks.
Monitor product levels, pricing, and case conditions—taking action on rotation, labeling, and inventory needs.
Assist with scheduling, performance feedback, and timekeeping, and assists Department Manager with documenting associate concerns during the evening shift.
Ensure department cleanliness and organization, including equipment, prep areas, back stock, and the sales floor.
Address guest questions or concerns with professionalism and urgency, using the boomerang principle to turn challenges into positive outcomes.
Communicate shift highlights and needs to the Department Manager to ensure smooth handoffs and ongoing improvement.
- Teamwork: Perform other duties as needed to support the team.
- Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
What We're Looking For:
To excel in the Meat Evening Supervisor role at Festival Foods, you should have:
High school diploma or equivalent combination of education and experience.
Leadership skills with the ability to coach, motivate, and develop others.
Strong communication and problem-solving abilities, especially under pressure.
A solid understanding of food safety, merchandising, and department operations.
Familiarity with retail food, food service, or fast food business tools and procedures (slicers, lifting techniques, timekeeping systems).
A current Wisconsin Certified Food Manager License or willingness to obtain one (Festival will cover the cost).
Physical Demands and Work Environment
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The employee must possess the ability to stand in place for a long period of time; walk the store; bend, stoop, and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
This position requires the employee have the ability to have full range of upper body motion in order to occasionally lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time.
Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
This position requires the employee to lift up to 60 pounds on an occasional basis.
Working conditions consist of occasional exposure to extreme temperatures.
Work Schedule
The Meat Evening Supervisor is a full-time position scheduled 38–40 hours per week. The work schedule will generally include afternoons, evenings, and weekends, with the flexibility to work mornings and holidays as needed.
WHY YOU'LL LOVE IT HERE:
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.