Roofing Repair Technician at Ferguson… · Earth City

Family-owned, local and committed to you. Ferguson Roofing, a Hoffmann Brothers company, is a St. Louis contractor specializing in quality roofing and exterior services for commercial and residential needs. We build more than roofs, we build relationships. The Ferguson Roofing family is ready to serve our neighbors.

The Roofing Repairs Professional at our company is a dynamic position requiring self-motivation and adaptability, and includes, but is not limited to the following responsibilities:

• Conduct troubleshooting, installations, and repair work in the field, adapting to varying weather conditions.
• Remain flexible and ready to respond to the constantly evolving needs of projects and crews.
• Frequent use and climbing of ladders or scaffolding.
• Supervise roofing 1099 crews to ensure compliance with Ferguson standards and manufacturer specifications.
• Maintain regular communication via email, phone, text, and face-to-face interactions with customers, installation crews, and Ferguson team members.
• Notify direct supervisor promptly of any changes in schedule or exteriors department needs.
• Perform kick off job site visits to ensure crews have the necessary materials and information to complete the job in the scheduled time.
• Conduct post-installation job site visits to review the quality of work performed by installation crews and ensure customer satisfaction.
• Review and respond to department callbacks/recalls as needed. This includes resolving customer concerns.
• Source and deliver materials to job sites, including operating standard and dump bed trailers.
• Assist in determining warehouse inventory requirements and maintain a clean and organized warehouse and yard area.
• Perform other duties, at the direction of management, as needed to support the department and company.
• Collaborate in determining warehouse inventory requirements and maintain cleanliness and organization of warehouse and yard areas.
• Fulfill other duties as needed to support the department and company, under the direction of management.

We highly value prior experience in roofing, construction, or related fields. However, we are equally interested in hiring hard-working, ambitious individuals who are eager to learn and grow within the industry. If you have a strong work ethic, a willingness to learn, and a commitment to safety and quality, we encourage you to apply — even if you don't meet every listed requirement. Training and mentorship opportunities are available for the right candidates.

Qualifications:

- Preferred 5 years of experience in the roofing industry
- Knowledge and familiarity with a variety of different roofing materials: shingles, modified bitumen, and TPO.
- Valid US Driver’s License.
- Proven track record of accurately estimating roofing installations or repairs.
- Excellent communication and interpersonal skills with the ability to build and maintain strong relationships with internal teams, installation crews, and vendors.
- Hands-on approach with a "whatever it takes" mindset and willingness to assist team members as needed to ensure their success.
- Strong problem-solving skills with the ability to effectively resolve customer concerns and conflicts that require management involvement.
- Ability to work flexible hours.

Benefits:

- Discounted Medical insurance premiums for the employee and any eligible qualifying dependents
- Free Dental and Vision
- Company Paid Short Term and Long-Term disability
- Life Insurance Policy
- Matching 401K Retirement program
- 15 Paid Time Off Days
- 9 paid holidays
- Referral Program
- Employee Discounts plus Friends & Family