Spanish Bilingual Account Manager… at Fenchem USA · CA-Chino-…

Job Location: Chino CA, Grimes IA, or Mount Laurel NJ (On-site)
Employment: Full-Time
FLSA Status: Nonexempt

Fenchem is a global supplier of specialty ingredients, serving customers across food & beverage, human nutrition, personal & home care, animal nutrition, performance materials, and agrochemical industries. Learn more at: https://www.fenchem.com.

The Account Manager drives B2B sales growth by building strong customer relationships and delivering value-focused specialty ingredient solutions. This role plays a key part in Fenchem’s strategic expansion into Mexico and Central America markets.

This role is responsible for managing existing accounts, identifying new business opportunities, and actively driving business development, including frequent engagement with Spanish-speaking clients.

The ideal candidate is proactive, results-driven, and comfortable working in a fast-paced, customer-facing environment. This position requires regular domestic and international travel, including travel to Mexico and Central America. Travel is expected to be approximately 25% and may increase up to 50% based on evolving business needs.

1. Actively develop and expand new business opportunities across Mexico and Central America, including prospecting, pipeline development, and closing new business with Spanish-speaking clients

2. Develop and maintain B2B customer relationships through regular communication and onsite visits.

3. Generate and qualify leads through market research, referrals, and proactive outreach.

4. Conduct research on target companies to understand their business and identify opportunities.

5. Present product solutions and recommendations to customers, demonstrating solid negotiation skills.

6. Actively engage in customer meetings, conferences, and trade shows, with a minimum of 25% travel.

7. Negotiate pricing and commercial terms to achieve mutually beneficial agreements.

8. Analyze sales and customer data to identify trends and upselling opportunities.

9. Maintain accurate customer, pipeline, and task records in the CRM system.

10. Collaborate with internal departments (Accounting, Logistics, R&D, QA/QC) to support customer needs and resolve issues.

11. Manage contracts and ensure proper execution in line with company policies.

12. Achieve assigned sales targets and support long-term customer retention.

· Fluency in Spanish and English is required. Ability to conduct business development, negotiations, and client communication in Spanish across Mexico and Central America.

· Proven experience in outside B2B sales, business development, or related roles.

· Willingness to travel for client meetings and industry events, including regular international travel to Mexico and Central America as business needs require

· Excellent negotiation and communication skills.

· Bachelor’s degree preferred.

· Experience in the specialty ingredients industry is a plus.

· Experience working with or selling into Mexico and Central America markets is highly preferred

High-performing Account Managers have a clear path for advancement based on performance and business impact. This role offers the opportunity to progress into a Senior Account Manager position with team leadership responsibilities. Long-term career growth may include advancement into Sales Leadership roles, such as Director of Sales or Vice President of Sales.

Compensation
· Pay Structure: base salary plus uncapped commission that directly rewards performance

· Base Pay: $28 - $38/hour (approximately $60,000 ~ $80,000 annually) based on experience

· Performance Review: eligible for a potential raise after 90 days based on performance

· Rewards: high-performing sales professionals are recognized based on their business impact and results

· Health Insurance: medical, dental, vision covering dependents; 100% employer paid options available

· Retirement Plan: 401(k) with employer matching up to 4%

· Reimbursement: business travel and mileage reimbursements

· Paid Sick Leave (PSL): 40 hours per year

· Paid Time Off (PTO): 7 days in the first year, with increases based on tenure

· Paid Holidays: 13 company-paid holidays per year

· Additional Perks: employee reward programs, birthday treats, complimentary office snacks