Technical Solutions Engineer – Payment ISV &… at FEITIAN… · San Jose

About the Role
We are looking for a Technical Solutions Engineer with strong experience in the payment industry, particularly Android-based payment terminals, payment applications, and ISV integrations.

This role will work closely with our global Payment CTO and engineering teams in Morocco to develop and operate a developer portal that enables ISVs to access technical resources, evaluate FEITIAN payment terminals, and test their customized payment applications.

The successful candidate will also serve as a key technical resource for the U.S. payment business, helping customers and partners resolve integration challenges and accelerate product adoption.

Key Responsibilities
Developer Portal & ISV Enablement

• Collaborate with the Payment CTO and Morocco engineering team to design, develop, launch, and continuously improve the FEITIAN developer portal.
• Enable ISVs to access SDKs, APIs, documentation, sample applications, and integration guidelines.
• Support developer onboarding, terminal evaluation, application testing, and technical validation.
• Help establish scalable developer workflows, including access management, test environments, issue tracking, and technical support.
• Collect developer feedback and translate integration challenges into product and platform improvements.

Payment Integration & Technical Support

• Serve as a technical point of contact for U.S. customers, ISVs, and payment technology partners.
• Support Android-based payment terminal integration, application deployment, and troubleshooting.
• Assist with SDK/API integration, device communication, application compatibility, and terminal configuration.
• Coordinate with global engineering teams to investigate and resolve complex technical issues.
• Support product demonstrations, technical evaluations, proof-of-concept projects, and presales activities.
• Develop technical FAQs, integration guides, and knowledge-base resources.

Cross-Functional Collaboration

• Work directly with U.S. sales and business development teams to accelerate ISV and customer onboarding.
• Collaborate with international product and R&D teams on technical requirements and implementation priorities.
• Help improve the overall developer experience and shorten the time from initial evaluation to successful integration.

Required Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline, or equivalent practical experience.
• 3–5 years of relevant experience in payment technology, software integration, solutions engineering, or developer support.
• Strong understanding of the payment ISV ecosystem and Android-based payment terminal applications.
• Practical experience working with REST APIs, SDKs, Java/Kotlin, and Android application development or integration.
• Familiarity with payment transaction workflows, payment processors, and terminal-to-application communication.
• Experience troubleshooting software, firmware, and device integration issues.
• Ability to communicate technical concepts clearly to both developers and business stakeholders.
• Comfortable collaborating with geographically distributed engineering teams.

Preferred Qualifications

• Experience with Android SmartPOS, payment terminals, or payment application ecosystems.
• Familiarity with EMV, contactless payments, PCI requirements, or payment certification processes.
• Experience with developer portals, API documentation platforms, SDK distribution, or sandbox environments.
• Familiarity with payment middleware, acquiring processors, or third-party payment applications.
• Experience using Git, Postman, Jira, or similar engineering and integration tools.
• Experience supporting ISVs, fintech companies, or payment solution providers.

What Success Looks Like

• Launch and improve a functional, developer-friendly ISV portal.
• Reduce technical onboarding time for payment software partners.
• Enable successful application testing and integration across FEITIAN payment terminals.
• Improve the speed and quality of technical support for U.S. payment opportunities.
• Build effective collaboration between U.S. commercial teams and global engineering resources.