Director of Client Development at FEDlogic in Winston-Salem, NC

FEDlogic:

FEDlogic is a people-first benefits navigation company dedicated to helping individuals and families navigate the complex landscape of federal and state benefits. As the only vendor in the country providing unbiased education and advocacy on all federal and state benefits, FEDlogic stands out in its mission to ensure no one misses out on the benefits they are entitled to.

We partner with employers to help their employees and families understand and access federal and state programs. Our experts provide confidential, unbiased guidance that lowers healthcare costs, reduces financial stress, and improves well-being. By bridging the gap between government programs and workplace benefits, FEDlogic delivers meaningful impact for employees while helping employers manage risk, reduce costs, and strengthen their benefits offering.

Job Description

Title: Client Development Director

Location: Remote (West Coast)

Employment Type: Full Time

Position Overview:

This position, ideally located in the Western Region of the U.S. (CO, WA, OR, CA, AZ, NV, UT), serves as a key representative of the organization in interactions with employers, brokers, consultants, healthcare stakeholders, and industry partners. The Client Development Director collaborates closely with leadership and other internal teams to support business development initiatives, client retention efforts, and long-term partnership strategies.

This position reports directly to the EVP of Client Success and Development and operates in a fully remote environment with required travel.

Key Responsibilities:

• Deliver compelling presentations, demonstrations, and educational sessions to prospective and existing clients and partners.
• Identify and cultivate strategic partnerships and opportunities for organizational growth.
• Provide guidance and leadership for client onboarding, engagement, and retention throughout the client lifecycle.
• Represent FEDlogic at industry conferences, client meetings, networking events, and strategic discussions.
• Build and maintain professional relationships with:
• • Employers and HR professionals
    • Employee benefit brokers and consultants
    • Insurance carriers and stop-loss providers
    • Third-party administrators (TPAs)
    • Healthcare and benefits solution partners
• Participate in leadership initiatives, including webinars, panel discussions, roundtables, and speaking engagements.
• Collaborate with internal leadership to strengthen messaging, improve client experience, and support market positioning initiatives.
• Maintain a strong understanding of industry trends, healthcare benefits, and self-funded plan strategies.
• Serve as a professional ambassador of FEDlogic’s mission, culture, and values.
• Perform other duties as assigned to support the organization.

Required Qualifications:

• Experience in employee benefits, healthcare navigation, self-funded health plans, TPAs, stop-loss insurance, or related healthcare industries preferred.
• Bachelor’s degree preferred or equivalent professional experience.
• Demonstrated experience developing and maintaining professional partnerships and client relationships.
• Excellent presentation and public speaking skills.
• Ability to communicate complex healthcare and employee benefits concepts clearly to diverse audiences.
• Strong verbal and written communication skills.
• Strong relationship management and interpersonal skills.
• Ability to work independently and manage responsibilities in a remote work environment.
• Strong organizational skills with attention to detail and follow-through.

Preferred Qualifications:

• HubSpot and Salesforce experience is a plus
• Experience in employee benefits, healthcare navigation, self-funded health plans, TPAs, stop-loss insurance, or related healthcare industries preferred.
• West Coast location preferred

What we Offer:

• Flexible remote work environment
• Paid Time Off (PTO) plus all federal holidays off
• Comprehensive benefits package with health, dental, vision insurance, group term life, short-term disability, long-term disability, and voluntary life plans. Numerous supplemental plans to assist employees.
• Paid maternity, paternity, and adoption leave.
• Cancer Experts Now - supplemental plan
• 401(k) with matching contributions.
• Supportive and collaborative work environment.
• Opportunity to be part of a rapidly growing company dedicated to making a difference in the lives of families.

Travel:

• Up to 25% travel per year for client meetings and engagements, both local and occasional out-of-town.
• Easy access to a major airport important.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veterans status, or any other characteristic protected by law.

A consumer report and/or investigative consumer report may be obtained for employment purposes in connection with your application for employment.