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Customer Experience Manager at FedEx in Gurugram
ExperiencedOn-siteGurugram
Skills
Escalation ManagementUS ProcessCustomer ExperienceProcess ImprovementCSATTeam ManagementService QualityCx
Job Description
. What you will do. Have strong leadership experience in managing voice-based customer support teams,preferably supporting US customers or global processes
Have strong analytical skills and are proficient in using tools and reports to drive data-backed decisions
Valuable skills and experience to enhance your resume
Have strong analytical skills and are proficient in using tools and reports to drive data-backed decisions
Valuable skills and experience to enhance your resume