Claims Representative - Rancho Cordova, CA at Federated… · Rancho…

Summary: Federated Insurance is focused on life-changing work and client success, providing opportunities for employee growth. They are seeking a Claims Representative to assist clients through the claims process, ensuring claims are resolved promptly and fairly. Responsibilities: - Work with policyholders, attorneys, and others to ensure claims are resolved in a prompt, fair and courteous way - Explain policy coverage to policyholders and third parties - Complete thorough investigations and document facts relating to claims - Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars Required Qualifications: - Current pursuing, or have obtained a four-year degree - Experience in a customer service role in industries such as retail, hospitality, logistics, banking, equipment dealerships, equipment rental, sales or similar fields - Ability to make confident decisions based on available information - Strong analytical, computer, and time management skills - Excellent written and verbal communication skills Preferred Qualifications: - Leadership experience is a plus Required Skills: Customer service experience, Analytical skills, Decision-making ability Nice-to-Have Skills: Computer skills, Leadership experience, Time management skills Benefits: Cost-effective health insurance, Robust pension and 401(k) offerings, Paid volunteer time, Opportunities for gift matching