Your Company:

As the Nonprofit Marketing Platform trusted by over 1,300 nonprofits, Feathr is purpose-built to help our customers unlock more results, time, and confidence.

Feathr's software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence.

We're working on building an amazing culture at Feathr, where amazing people (like you) can do their best work. If you're ready to grow and "help the helpers" you've come to the right place.

But hey, don't take our word for it. Hear what current and former Flockers have to say about their experience.

Product Manager:

Compensation range: $75,000-85,000 base, and a bonus potential of up to 12%
Benefits: Health, dental, vision, Summr and Wintr breaks, paid vacation and sick time

Your Work:

As Feathr’s Product Manager, you’ll own our product backlog, defining and prioritizing features that empower nonprofits to effectively market to their audiences. Reporting directly to the VP of Product, you’ll use data, research, and personal discretion to make product decisions that deliver customer and company value. You’ll work with design and engineering teams to turn customer needs into actionable features and ensure successful implementation across development sprints. You’ll also collaborate closely with the Customer Education team to ensure they have the information needed to document features and provide effective training for both internal teams and external customers.

Your Experience:

• 3-5 years of experience in product management, ideally in a SaaS or digital platform environment.

• Ability to prioritize and manage a product backlog aligned with customer needs and business goals.

• Skilled in collaborating with cross-functional teams, including product design, engineering, and customer education.

• Strong analytical skills, with experience leveraging user research and product usage data to inform decisions.

Your Qualities:

• Insightful and customer-focused: You bring a deep understanding of user needs and align them with Feathr’s mission to empower nonprofits.

• Organized and decisive: You can balance multiple priorities and make informed decisions to optimize the product’s impact.

• Excellent communicator: You can clearly articulate product requirements, balancing technical details and strategic vision.

• Collaborative by nature: You thrive in cross-functional environments, fostering partnerships across teams to achieve shared goals.

• Proactive problem solver: You anticipate challenges before they arise and devise creative, practical solutions to overcome them.

• Detail-oriented thinker: You catch the small but critical details that can make or break a feature’s success, ensuring no element is overlooked.

• Data-driven and analytical: You rely on metrics and research to inform your decisions, continuously iterating to achieve the best outcomes.

• Curious and innovative: You’re always exploring new ideas and approaches to enhance the product and deliver meaningful value to users.

Your Day:

• Conduct customer interviews, surveys, focus groups and other forms of research activities to understand product challenges, solutions, and opportunities

• Analyze usage metrics and other data to understand feature and product performance

• Write, prioritize, and refine the product backlog to ensure alignment with company and customer needs.

• Collaborate with the senior product designer to scope and design feature requirements.

• Partner with engineers during development, providing guidance and feedback to align features with product goals.

• Work with the Engineering Manager to finalize sprint plans, ensuring clear priorities and realistic timelines.

• Coordinate with the Customer Education team to provide them with necessary product details, helping them document features and train internal teams and customers effectively.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation:

Compensation range for this role is $75,000 - $85,000 annually dependent on experience with the potential to earn an additional 12% of base salary.

In addition, you’ll receive health/dental/vision insurance, and other benefits like a professional development budget, office food, and social events, not to mention being a part of a supportive and motivated Professional Product Engineering team.

Location:

This position is remote for candidates located within the United States, with preference given to those who reside in the Eastern or Central time zones. There is also an option to work from our headquarters in Gainesville, FL. If you aren’t familiar, Gainesville is a hip, mid-sized city with a highly innovative population and an attainable standard of living.

Interview Process:

As a part of our commitment to creating a fair, equitable, and positive interview experience for all candidates, we offer full transparency of our interview stages to give applicants an idea of the time and effort involved. Additionally, each interview stage consists of standardized questions and rubrics with a scoring system to ensure a consistent and fair assessment practice of all candidates.

• HR Information Screen - The Talent Acquisition Team will invite candidates that move forward to a 20-30 minute virtual interview. This conversation will be focused on relevant work experience, compensation, role overview, and answering any questions the candidate has.

• Hiring Manager Interview- 60 minute virtual meeting with the Hiring Manager to answer role-specific questions and dive deeper into your background and experience.

• Work Assignment - Candidates will be given a work assignment prompt to complete a project that is relevant to the work they can expect in the role.

• Panel Interview - 1 hour interview with two to three key members of the team. This interview will dive deeper into the role, technical knowledge, and requirements of the position. You will also utilize this time to review any questions related to your work assignment.

• Reference Check - Candidate's being considered for this role will be asked to provide three professional references.

• Offer - The Talent Acquisition Team will reach out with the details of the offer to discuss with the candidate.

  This is also the opportunity for candidates to provide any additional information or context if there are concerns surrounding their background check. Feathr believes candidates that have made it to this point in the interview process are truly talented individuals, and so we are open to dialoguing background screens before turning away candidates that have consistently excelled through the interview process.

Interviewing at Feathr

We've prepared a comprehensive candidate resource that provides valuable insights and tips for interviewing at Feathr. It covers everything from common interview questions to helpful advice on how to make the most of your interview experience with us. Access the resource here.

We encourage all applicants to take advantage of this resource to help prepare for their interviews and gain a deeper understanding of what to expect when applying to join our Flock.

Benefits & Perks for full-time employees

We love our Flock and the work they do! But let’s be honest, life isn’t just about work. So we created a perks and benefits package that aims to help our team grow by including their wellness, families, passions, and personal time. 

• Full vision and dental, 99% health insurance

• Flexible Work Schedule

• Sick time for when you need to take care of your physical or mental health

• Vacation Time

• Extended Summr + Wintr Breaks

• Parental Leave

• Wellness Reimbursement Credit

• Home Office Stipend

• Professional Development Budget

• Team hangouts and events 

Culture:

Feathr defines culture as the secret sauce that makes our flock members want to come to work everyday and do their best work. Like every company, we have an acronym that conveys the most important aspects of the culture we strive to have. 

• Practicality: Progress Over Perfection

• Ambition: When Feathr wins, We all win

• Candor: Better communication, Better results

• Trust: Assume the best, Share openly

• Service: We exist to fix

This acronym is only as useful as the integrity of the people who reference it and believe in it. Every person at Feathr will face challenges, the most important quality is a commitment to work through those challenges with self-awareness and honesty. 

Feathr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. So, however you identify and whatever background you bring with you, if you think you’d drive value in this position, please apply.