Sales & Customer Support Representative at Fashion Floor… · Dudheshwa…

Customer Support & Sales Executive

Location: Ahmedabad
Job Type: Full-time
Company: Fashion Floor India

About the Role

Fashion Floor India is looking for a Customer Support & Sales Executive who loves talking to customers, understands fashion and has the ability to turn enquiries into sales.

You’ll be the voice of our brand—helping customers choose the right outfits while ensuring a smooth and personalised shopping experience.

What You'll Do

• Handle customer queries through WhatsApp, Instagram & calls
• Help customers with size, fit, fabric, styling & product selection
• Convert enquiries into orders through effective communication
• Follow up with interested customers and abandoned enquiries
• Recommend products through upselling & cross-selling
• Handle order, delivery, exchange & return-related queries
• Resolve customer concerns professionally
• Coordinate with the internal team for customer/order issues
• Maintain customer follow-ups and achieve sales targets

We’re Looking For

• 1–3 years experience in customer support, sales, ecommerce or fashion retail
• Excellent Hindi & English communication skills
• Gujarati is an added advantage
• Confident, persuasive and

Additional incentives on sales.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person