Parts Manager

Farris Family of Dealerships is accepting applications for Future Parts Manager Role Fulfilment.

Run the inventory. Own the numbers. Family-owned since 1929.

What We Offer

• Guaranteed Base Salary 60,000/year with 4% of Total parts GP Commission.
• Bonus Opportunities available in Addition to Base plan
• Paid factory and OEM training
• Paid holidays and paid vacation
• Healthcare benefits
• 401(k) with company match
• Employee discounts

What the Job Looks Like Day to Day

• Manage daily parts department operations including counter sales, special orders, and internal fulfillment for service
• Drive department performance across key metrics: fill rate, inventory turns, obsolescence control, and parts gross profit through disciplined inventory management and expense control
• Develop and coach parts counter staff on accuracy, speed, customer communication, and internal service support
• Coordinate with Service on day to day operations — we operate as a team with parts and service, not as independent departments
• Monitor stock order utilization and ensure parts availability aligns with service demand and repair order volume
• Track and report lost sales; use that data to make better stocking decisions
• Review daily and monthly financial performance; present results to ownership and Fixed Ops Director
• Ensure compliance with OEM parts policies, warranty parts retention requirements, and return procedures
• Maintain a clean, organized, and professionally run parts operation

What We're Looking For

• ***Minimum 5 years of parts management experience at a franchised dealership****
• Proven track record of controlling obsolescence and improving turns without sacrificing fill rate
• Strong working knowledge of parts department financials and DMS reporting Dealertrack and Automate knowledge a major plus.
• Experience developing and holding a parts team accountable
• OEM brand experience preferred; Ford, Stellantis
• Detail-oriented, process-driven, and a clear communicator with both the service team and Fixed Ops leadership
• Able to handle vendor relationships, backorder escalations, and internal conflict resolution professionally

If you are a seasoned Parts Manager with a proven track record of building a clean, efficient, high-performing parts operation — our organization is designed for employees to stay and become family. We don't want to hire managers, we want to RETIRE them. We have a RARE opportunity available for you to join our Management team. If you're looking for a place to call home, this is worth your time.

Farris Family Group of Dealerships is accepting applications for an experienced Parts Manager for one of our East Tennessee locations. We are one of the oldest family-owned dealership groups in the country — operating since 1929 — and consistently recognized as a top-performing service operation in the region. A shop that runs at this level only stays there when parts is doing its job. We don't hire managers to babysit inventory. We hire leaders to own it, optimize it, and make sure service never slows down waiting on a part.

This role has real authority, real accountability, and real earning potential. If you want a title without responsibility, this isn't it. If you want to run a department, grow a team, and be compensated for results, let's talk.

Only motivated individuals need to apply. This position is not a desk job. Daily coaching, training, and accountability with your team is a MUST to maintain the vision.

Confidential Inquiries Welcome!- If you meet the minimum requirements and wish to move forward with the interview process Call and Ask for Joe Metcalf- Fixed Operations Director 423-586-5520 Leave a voicemail if not available.