Receptionist at Farouk Systems in Houston, TX

RECEPTIONIST Full-Time · Location: Houston, TX, US The Receptionist will be responsible for providing exceptional customer service to callers, visitors and employees by greeting and directing callers and visitors in a professional and friendly manner. Duties & Responsibilities: •    Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel or department.  •    Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.  •    Retrieve messages from general voice mail box and forward to appropriate personnel.  •    Answer questions about the company and provide callers with address, directions and other information as necessary.  •    Greets all visitors courteously, determines nature of business and announces visitors to appropriate personnel.  •    Maintain visitor sign in sheet and print and provide visitor badges to all visitors.  •    Maintain employee sign in sheets and sign employees in and out throughout the day as they enter and leave the facility.  •    Manage and maintain conference room calendar and reserve conference rooms for personnel upon request.  •    Create and prepare FedEx and UPS shipments upon request, and track and confirm deliveries as needed.  •    Ensure the reception area remains neat and tidy.  •    Assist with miscellaneous projects as needed.  •    Other duties as assigned.  Education & Experience: •    High school diploma or equivalent required. •    2+ years of receptionist experience required.  •    Administrative support and/or customer service experience a plus.  •    Prior experience using a multi-line telephone system a plus.  •    Strong knowledge of Microsoft Office (Word, Excel, Power Point, Outlook).  •    Bilingual (English/Spanish) required.  Skills & Abilities: •    Ability to communicate effectively, both verbally and in writing.  •    Exceptional customer service and interpersonal skills. •    Ability to interact with others in a professional and efficient manner.  •    Ability to resolve conflicts in a calm and professional manner.  •    Professional ability to handle confidential information.  •    Ability to multi-task efficiently in a fast-paced environment.  •    Must be a self-starter with the ability to work independently with limited supervision. •    Must be able to sit for extended periods of time, up to 8 hours per day.  •    Ability to sit, stand, bend, stoop and reach.  •    Ability to occasionally lift, move and carry items up to 30 pounds in weight.