Sales Development Representative at FareHarbor in Boston

Summary: FareHarbor is the world’s leading provider of reservation software for the tour, activity, and attraction industry. The Sales Development Representative (SDR) will generate top-of-funnel pipeline through proactive outreach into target accounts and work closely with Account Executives to book qualified product demos, contributing directly to overall revenue growth. Responsibilities: - Execute high-volume outbound campaigns, primarily via cold calls, with messaging targeted to different regions and verticals - Manage your lead pool and lead flow through prospecting tools (i.e. CRM, LinkedIn, email, etc) with thoughtful, relevant messaging for different systems and personas - Schedule qualified product demos for Account Executives, with a consistent show rate - Utilize our CRM to document lead interactions, record crucial details, and enable better lead qualification - Develop and maintain a deep understanding of FareHarbor’s features / functionalities / partners and effectively communicate the value propositions to potential customers, as well as internal collaboration with Marketing, Sales, Operations, etc - Stay updated with industry trends, market changes, and competitors' activities to identify potential business opportunities - Gather market intelligence and customer feedback to provide valuable insights to the marketing, product development, and strategy teams - Monitor your individual sales performance and implement strategies to maximize productivity and results - Be a true team player who is willing to go the extra mile to deliver exceptional results for our prospective clients Required Qualifications: - Proactive, motivated, organized, enthusiastic, and comfortable with a fast pace - Comfortable speaking with people on the phone and in person; Able to handle rejection and stay motivated - Excellent organization and time-management skills - Cool under pressure with the ability to balance / execute multiple priorities - Professionalism in all business interactions across all communication channels - A growth mindset: comfortable adopting/utilizing new technology and the ability to implement new learnings into your day-to-day routine - Ideally suited for individuals who are motivated by financial success and rewards Preferred Qualifications: - Willingness to travel for industry events & conferences Required Skills: CRM usage, Outbound sales campaigns, Lead qualification, Sales prospecting, Product demo scheduling, Market intelligence gathering, Enthusiastic, Comfortable with fast pace, Comfortable speaking with people, Able to handle rejection, Cool under pressure, Motivated, Time-management, Growth mindset Benefits: Medical, dental + vision coverage, 26 vacation days, 10 sick days & 12 paid holidays per year, Global leave benefit, 22 weeks paid parental leave, 2 weeks paid grandparent leave, Extended care and bereavement leave, Life insurance policy, 401k + employer matching, Social hours & events and team-building, Educational Opportunities, Wellness benefits (Headspace subscription & wellness webinars), Work-from-home assistance, Hybrid friendly, Paid volunteer hours