Fanatics→
Sales Representative at Fanatics in Remote
Job Description
About the Company
Fanatics Collect is a global product and technology group dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, engineers, and operators obsesses over how to create the ultimate collector experience with our products: Topps.com, the direct to consumer ecommerce platform of the Topps brand, Fanatics Collect, the most trusted and dynamic collector focused marketplace, and our collector focused live shopping platforms, Fanatics Live and Voggt.
We have the unique advantage of being backed by Fanatics - the world’s largest sports merchandiser, with more than 900 global sports relationships, 90+ million reachable fans, and exclusive licensing deals with the MLB, NFL, and NBA among many others - but we’re a nimble, ambitious team building products from the ground up.
If you're passionate about building world class products and share our love for sports fans and collectors, Fanatics Collect offers an exciting opportunity to be part of a dynamic team creating the future of collecting.
About the Role
Reporting to the Business Development Manager, the Sales Representative is responsible for a variety of duties and responsibilities in support of the company’s Sales department including contacting potential customers, reporting and analyzing sales statistics, and confirming merchandise from sellers to be placed in auction, fixed price, and/or to be stored in our on-site vault.
The Sales Representative must demonstrate high-level abilities including problem solving skills.
This will mostly be a remote position but if commutable, there will be some in office hours. Details to be finalized with the Sales Manager.
Responsibilities:
- Provide direct communication (phone, email, text, social media) with clients outlining and assisting with all of Fanatics Collect services through auctions, fixed price marketplace, private sales, and vault storage.
- Respond to issues and questions presented by direct clients pertaining to submissions, curation, invoices, and the buying and selling of assets.
- Knowledge of the current trends and timing within the trading card market.
- Coordinate with Customer Service, Operations, and Sales Support with day to day needs for clients.
- Maintain reports of asset submissions.
- Track data related to the final sales of assets.
- Facilitate private sales.
- Customer account maintenance.
- Onboard net new business to business partners.
- Working with business owners to help elevate their business.
- Travelling to trade shows.
- Responding with a sense of urgency.
- Elite customer service.
- Additional duties as assigned.
Qualifications:
- Ability to work independently, manage multiple priorities simultaneously, and navigate in a rapidly changing and fast-paced environment.
- Sales background preferred.
- Knowledge in the trading card industry.
- Ability to act with professionalism.
- Meticulous attention to detail.
- Excellent written and verbal communication skills.
The salary range for this position is $75,000 - $90,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.
Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers