Fanatee→
Community Management Internship at Fanatee in Hybrid, BR
Skills
Job Description
Are you passionate about games and connecting with people? We’re looking for someone to help grow our communities, support players throughout their journey, and create meaningful experiences. Here, players are at the heart of everything — and you’ll be part of the team that turns that connection into real engagement.
Responsibilities
Support players by responding to queries and following up to ensure their issues are resolved
Help identify player needs and guide them through specific features and functionalities
Assist in tracking and reporting product issues
Collect, organize and relay player feedback, feature requests and insights to the relevant internal teams
Interact with players across social media platforms — public and private messages — sharing updates and helping identify relevant trends
Contribute to content creation for our social media channels
Requirements
Currently enrolled in Business, Marketing, Communication, or a related field
Professional proficiency in English
Player/customer-oriented mindset with good communication and problem-solving skills
Good organizational skills and ability to manage multiple priorities
Openness to exploring how AI tools can be applied to community management and player support
Nice to Have
Familiarity with the mobile gaming industry and social media
Experience with help desk software or remote support tools
Knowledge of additional languages: Spanish, French, German, Italian, Dutch, Russian, Turkish, Japanese, or Korean
An investigative mindset — enjoy spotting patterns and digging into data to surface insights
What we offer
Competitive remuneration
Flexible benefits
Career development support
Casual environment as well as the dress code
Remote-friendly with occasional in-person meetings in São Paulo, when needed.
A space for resting moments, full of snacks, fruits, and drinks .
If you want to share this ride with us and join a lightweight, fun and focused environment that breathes innovation and game culture, apply now!