Laboratory Manager at Family… · Lexington

Laboratory Manager

Full Time · Location: Lexington, KY, US / Nicholasville, KY, US

• Direct, manage, and monitor the day-to-day operations and workflow of the laboratory.
• Develop, implement, and monitor laboratory processes to ensure accurate, efficient, and cost-effective testing.
• Direct, manage, and monitor the operation, maintenance, calibration, and service of laboratory instrumentation.
• Implement and maintain laboratory quality standards, quality assurance processes, proficiency testing, and regulatory compliance.
• Conduct laboratory quality assessments and develop, implement, and monitor corrective action plans for identified failures and as ongoing quality improvement goals.
• Evaluate and monitor laboratory test menu, instrumentation, assays, performance, and utilization.
• Monitor documentation and recordkeeping related to laboratory operations and quality standards per regulatory compliance and per FPA established policy and procedures.
• Maintain appropriate staff schedule to ensure there is an adequate number of competent staffing to support safe operations, efficient workflow, and accurate laboratory reporting within established turn around times.
• Demonstrate competency to provide support to laboratory staff with any laboratory function when necessary to maintain operations and patient service.

• Maintain laboratory CLIA certification at each location.
• Oversee FPA’s OSHA Committee and coordinate workplace safety initiatives to support ongoing compliance with applicable OSHA requirements.
• Ensure compliance with applicable laboratory regulations, OSHA requirements, exposure control procedures, universal precautions, and other safety standards.
• Maintain a safe working environment for laboratory staff and patients.
• Develop and implement lab safety policies and procedures for the safe handling and proper disposal of hazardous and biohazardous materials within the laboratory.
• Ensure laboratory policies, procedures, and protocols remain current and support regulatory compliance and quality patient care.

• Lead, supervise, coach, and develop laboratory staff to achieve high standards of performance and patient service.
• Monitor and facilitate daily workflow and ensure appropriate staffing coverage throughout laboratory operations.
• Participate in recruiting, interviewing, selecting, and onboarding qualified laboratory staff.
• Coordinate orientation, training, and ongoing professional development for laboratory employees.
• Perform and document required employee competency assessments.
• Provide ongoing feedback regarding employee performance, expectations, and development opportunities.
• Conduct performance reviews and participate in performance counseling, retraining, work improvement plans, and disciplinary processes as appropriate.
• Conduct routine staff meetings, training sessions, and educational seminars.
• Serve as a knowledgeable and accessible resource to laboratory employees.
• Coordinate scheduling and assignment of laboratory staff to provide skill application for students completing phlebotomy externships
• Coordinate with HR and institutional representatives to facilitate student externships with current contracted programs

• Participate in strategic and operational planning for laboratory services.
• Prepare and manage the laboratory budget and monitor departmental resources.
• Identify opportunities to improve laboratory efficiency, quality, service, and cost effectiveness.
• Participate in organizational projects and initiatives that support FPA's strategic goals.
• Direct laboratory purchasing, procurement, and inventory control processes.
• Negotiate laboratory related contracts for services, instrumentation, supply, etc.
• Participate as an active member of FPA's management team.
• Support facility planning and maintenance initiatives related to laboratory operations.

• Maintain working knowledge of practice systems and technology utilized by the laboratory.
• Collaborate with providers, managers, administration, and other departments to support patient care and organizational objectives.
• Monitor operational needs and make appropriate staffing or workflow adjustments.
• Address laboratory-related patient, provider, and staff concerns promptly and professionally.
• Participate in the development and implementation of policies, procedures, and protocols designed to improve quality and patient care.
• Conduct and participate in staff meetings, department meetings, management meetings, and committees as assigned.
• Demonstrate professional leadership and serve as a positive role model when interacting with staff, providers, managers, and patients.
• Perform other duties and responsibilities as assigned.

• Bachelor's Degree in Medical Technology, Medical Laboratory Science, or Clinical Laboratory Science.
• ASCP certification required.
• Minimum of five (4) years of experience in a clinical laboratory.
• Experience with staff leadership, supervision, or management.
• Strong knowledge of laboratory operations, quality assurance, regulatory compliance, and laboratory safety standards, and staff management.
• Experience with electronic health records and laboratory information systems.
• Excellent written and verbal communication skills with the ability to work effectively with patients, staff, providers, and organizational leadership.
• Demonstrated leadership, sound judgment, critical thinking, and problem-solving skills.
• Ability to lead independently while collaborating effectively as part of a multidisciplinary team.
• Strong organizational skills with the ability to prioritize responsibilities, manage workflow, and work effectively in a high-volume environment.
• Proficiency in Microsoft Word, Excel, and other applicable computer programs.
• Fine motor skills necessary to operate computers and laboratory equipment.
• Ability to sit, stand, stretch, and move throughout the workday and lift loads of less than 10 pounds.
• Ability to work effectively under pressure and manage competing priorities in a busy primary care environment.

• Health, Vision, Dental and Cafeteria plans
• Short/Long Term Disability, Accidental and Life Insurance
• 401K with 4% Company Match
• PTO Accrual & Holiday Pay
• Uniform Allowance
• Continuing Education reimbursement
• Free Parking
• EAP (Employee Assistance Program)