Nursing Supervisor - URC (Norman area) at Family &… · Norman

Nursing Supervisor - URC (Norman area)

This position is located in Norman area.

ELIGIBLE FOR A $5,000.00 SIGN ON BONUS!

JOB SUMMARY: The Nurse Supervisor is responsible for supporting the manager in day-to-day operations of the nursing staff at a 24-hour Behavioral Health Crisis Center operating under the CCBHC model. This role ensures the delivery of high-quality, trauma-informed, and person-centered care to individuals experiencing mental health or substance use crises.

POSITION SPECIFIC DUTIES & RESPONSIBILITIES:

• Ensure adequate nursing coverage and supervision on all shifts.
• Provide direct nursing care on the unit as needed.
• Ensure all services follow established protocols.
• Monitor and improve workflow for safety and efficiency.
• Maintain a daily presence to observe, assess, and adjust staff and client interactions.
• Monitor environmental factors that may impact client care.
• Notify program leadership of issues requiring higher-level management or security intervention.
• Motivate staff for positive, and high-performance customer service.
• Develop staff skills in stress management, communication, and interventions.
• Identify and address potential personnel issues in collaboration with Nurse Manager.
• Track and provide required nurse training (e.g., CPR, Restraint).
• Collaborate with leadership to enforce policies and procedures.
• Provide clinical consultation and crisis intervention.
• Oversee the clinical nursing student program.
• Serve as interim Nurse Manager when needed.
• Act as Administrator on Call as scheduled.
• Assist Nurse Manager with additional duties as assigned.

QUALIFICATIONS

EDUCATION:

• Associate of Science in Nursing (ASN) Required
• Bachelor's Degree in Nursing (BSN) Preferred

EXPERIENCE:

• 5+ years of active licensure as a Registered Nurse with active working experience.
• 1+ years of supervisory experience required, Charge Nurse experience applicable.
• Experience working with clients with mental illness and co-occurring disorders and/or substance abuse preferred.

PERFORMANCE COMPETENCIES:

• Communication
• Decision Making
• Engagement
• Initiative and Accountability
• Interpersonal
• Learning
• Organizational Alignment
• Quality of Work

KNOWLEDGE/SKILLS/ABILITIES:

• Understanding of mental illness and substance abuse disorders, clinical experience and leadership ability.
• Comprehensive understanding of nursing best practices, patient care and healthcare facility management.
• Familiarity with state and federal healthcare regulations (HIPAA, OSHA)
• Ability to effectively deliver staff training.
• Ability to work independently and collaboratively within interdisciplinary teams.
• Ability to maintain discretion and confidentiality.
• Effective conflict resolution and de-escalation skills.
• Ability to assess and respond to emergency situations quickly and appropriately.
• Excellent verbal and written communication skills.

CERTIFICATIONS/LICENSES:

• Must be a licensed Registered Nurse in the State of Oklahoma
• Must possess a valid Driver License and satisfactory driving record to use agency and/or personal automobile to travel to locations other than primary office.
• Must posse current/active American Heart Association (AHA) Basic Life Support (BLS) Certificate or completion of FCS -approved CPR and/or First-Aid Certification.

SAFETY SENSITIVE JOB CLASSIFICATION:

This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the “safety-sensitive” classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children’s Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.

ADDITIONAL INFORMATION:

• Completion of FCS-approved Therapeutic Options (TO), seclusion/restraints, and any other required training for CCC Nursing Staff within 90-days of hire.
• Participation and successful completion of formal Leadership Training for Frontline Managers/Supervisors through FCS.