Loan Officer at Fairway Home Mortgage in Massachusetts

Loan Officer

Location: Massachusetts · n/a - In Office Only

Be part of a team that's committed to making a difference. We believe in our work and our customers.

Position Location

Remote Type

n/a - In Office Only

Office Location (if not fully remote):

40 Crane Avenue , East Longmeadow, Massachusetts 01028

Job Description

Essential Job Functions:

• Mortgage Loan Origination
  • Originate mortgage loans, including offering and negotiating terms of a loan, taking loan applications, and verifying and obtaining information from consumers and business partners
  • Achieve loan production numbers as expected by Branch Manager
  • Work with branch and corporate team members on loan files (e.g., processors, underwriters, etc.)
  • Develop marketing plan to exceed Fairway’s goals for loan quality and productivity
  • Maintain knowledge of all Fairway policies and guidelines and understanding of all company products
  • Adhere to all company policies and guidelines and federal and state regulations related to mortgage lending, including, but not limited to the SAFE Act
  • Respond to consumers and business partners’ inquiries regarding mortgage loan products in a timely fashion
  • Advise consumers of Fairway’s lending guidelines and procedures
  • Analyze consumers’ financial data to identify appropriate products to meet their financial goals
• Network Development
  • Develop and maintain a network of real estate agents, builders, and other professionals who can provide on-going sources of business referrals by participating in professional organizations and community activities
  • Frequently attends offsite events
• Performs other duties as assigned

Non-Essential Job Functions:
Leads proactive team efforts to achieve departmental and company goals.
Leads a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun.

• Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions.
• Performs other duties as assigned.

Required Experience:

• Demonstrated experience analyzing and interpreting data.
• Demonstrated experience working in a fast paced and changing environment.
• Demonstrated experience with MS Office products.

• Mortgage Corporation through the NMLS for every state in which they conduct business before representing themselves as a mortgage loan originator.
• SAFE Act Compliant and mortgage loan originator license in the state in which loans are being originated
• Demonstrated experience in retail loan origination / sales preferred, including: | 2+ years of recent loan origination experience | Consistent source of referral-based business from realtors, builders, attorneys, financial professionals, etc. | Proven loan origination in the last 2 consecutive years
• Demonstrated experience using available information to make sound business decisions
• Demonstrated experience with attention to detail, written and oral communication, multi-tasking, managing a loan pipeline (preferred), and working in a team atmosphere adhering to tight deadlines

Required Knowledge and Skills:

• Solid knowledge and understanding of a variety of loan programs including Conventional, FHA, USDA, VA and secondary marketing guidelines to manage complex loan level issues.
• Extensive knowledge and understanding of customer service and intrapersonal best practices.
• Solid knowledge and understanding of mortgage-related terms, such as escrow, taxes, closing documents and insurance.
• Solid knowledge and understanding of mortgage lending processes, procedures and regulations.
• Solid knowledge and understanding of state and federal real estate lending regulations.

• Extensive knowledge and understanding of building quality client relationships

Minimum Education Preferred:

• High School or GED

• Loan Originators must have an active mortgage loan originator license sponsored by Fairway Independent

Physical Environment:

• This position is primarily an in office position. Normal office environment.

Travel:
Local travel may be required for company or career-related meetings, programs and/or events.

Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.

Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.

Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.

We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at careers@fairwaymc.com. We can answer any questions and keep you updated on future opportunities.

View our E-Verify and Right to Work notices HERE.

Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.