Branch Administrative Assistant at Fairway Home Mortgage in Indiana

Be part of a team that's committed to making a difference. We believe in our work and our customers.

Position Location

Remote Type Remote Office Location (if not fully remote): n/a

Job Description Essential Job Functions:

• Serves as an administrative assistant to the Branch
  • Anticipates business and department need and proactively resolves them
  • Responds to both inbound and outbound correspondences via email and telephone
  • Provides office services support including inputting data; creating documents; gathering information; preparing reports; maintaining files; ordering and maintaining supplies.
  • Manages a calendar of activities and events, schedules appointments, conferences, meetings, and makes travel accommodations and arrangements
  • Attends various meetings and takes notes; prepares meeting minutes for editing and distributes minute summaries
  • Prepares memoranda, letters, reports, news releases, bulletins, statistical charts, agendas, and other correspondence
  • Provides data entry
  • Manages and participates in various project work
• Performs other duties as assigned

**Non-Essential Job Functions:**Participates in proactive team efforts to achieve departmental and company goals. Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun.

• Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions.
• Performs other duties as assigned.

Required Experience:

• Demonstrated experience with MS Office products.

• 1 year of administrative experience

• Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines

Required Knowledge and Skills:

• Solid knowledge and understanding of current business acumen.

• Solid knowledge and understanding of customer service and best practices

Minimum Education Preferred:

• High School or GED

Physical Environment:

• This position is primarily an in office position. Normal office environment.

Travel: Local travel may be required for company or career-related meetings, programs and/or events. Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.

Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.

Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.

We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at careers@fairwaymc.com. We can answer any questions and keep you updated on future opportunities.

View our E-Verify and Right to Work notices HERE.

Important Notice to Job Seekers! We’ve been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We’re working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway! All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.