Verifications Associate at Faire in San Francisco, CA

Summary: Faire is an online wholesale marketplace dedicated to empowering independent retailers globally. The Verification Associate will analyze and verify small businesses, implement risk management policies, and collaborate with sales and support teams to enhance customer experiences. Responsibilities: - Verify small businesses (retailers and brands) using social media, geolocation data, or by requesting additional information from them as necessary - Contribute towards the implementation of risk management policies, procedures, and tools - Monitor Faire credit exposure by reviewing account balances and assigned credit limits - Work with Sales and Support teams to streamline communication, improve efficiencies, and provide a world-class customer experience Required Qualifications: - 1+ years of experience in financial services, tech, compliance operations, or related industry - Ability to spot patterns from discrete and vague data points (e.g. social media, financial data, Faire transactional data) - Strong written and verbal communication skills; ability to interact with customers in a clear and concise manner, primarily via email - Strong customer focus and the ability to balance Risk mitigation alongside a positive customer experience; demonstrated ability in conflict-resolution - Strong analytical and decision-making skills - Ability to work with others in a closely collaborative team environment - Passionate, relentless resourcefulness and the ability to thrive at a fast-paced startup -- you're willing to do what needs to be done for the success of your team and you are comfortable with change Preferred Qualifications: - Prior experience in Risk, Fraud, or Trust and Safety teams - Experience working with various tools and systems including Zendesk, Mode, Notion - SQL proficiency and data-driven analytic skills Required Skills: Financial services, Compliance operations, Risk management, Data analysis, Social media analysis, Geolocation data analysis, Resourcefulness, Analytical thinking, Decision making Benefits: Equity, Benefits