Factor Systems, Inc.→
Program Manager, Business and Data at Factor… · Location…
Skills
Job Description
Who We Are
Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.
We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.
Our Values
Customers
We relentlessly increase value for customer and do the right thing for them.
Action
We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.
Team Spirit
We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together.
Innovation
We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create.
Excellence
We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.
About the Role
The Program Manager, Business & Data is a critical role responsible for structuring ambiguous business problems, building the model, and driving the analysis to a clear, defensible number. You will leverage AI tools and co-work agents to pull and clean data, build models, and surface insight faster, focusing your expertise on framing the right question and driving the analysis to a decision leadership can act on.
This role sits inside Billtrust’s Strategy Office as it scales to support a growing portfolio of Strategic Programs Programs and AI initiatives. You’ll partner across Billtrust’s Customer org, Go-to-Market, Finance, and Operations to structure problems, build models, and turn data into decisions. This is a build-from-scratch environment: the Strategy Office is standing up execution capacity, and the person in this seat will help define how business analysis gets run here. This role is based in Nashville, TN, working onsite from our Gulch office. Priorities in this seat shift with the portfolio — you'll be deployed against whatever is most urgent, and you'll be expected to move fast when it changes.
What You’ll Do
Problem Structuring & Analysis
Take a loosely defined business question and structure it into a clear analytical approach, with a defined hypothesis and a path to an answer.
Build financial and operational models to size opportunities, evaluate trade-offs, and support decision-making across Strategic Programs/Initiatives.
Use AI tools to accelerate data pulls, cleaning, and first-pass analysis, focusing your own time on interpreting the result and stress-testing the logic.
Data & Modeling
Build and maintain dashboards and reporting that give leadership a clear, current view of program performance and business metrics.
Partner with Data and Analytics teams to source, validate, and structure the data needed to answer a given business question.
Leverage AI co-work agents to draft analysis summaries and model documentation, freeing time for higher-judgment work.
Program Execution
Own execution of assigned Strategic Programs/Initiatives end to end, converting a scattered list of open items into a structured plan with clear owners and dates, and drive it to closure.
Identify risks and dependencies across cross-functional workstreams and escalate early.
Support the Strategy Office in scaling program and analytical capacity as the Strategic Programs portfolio grows.
What You’ll Bring
Required Skills:
Bachelor's degree in Business, Finance, IT/Data, or Engineering.
Systematic thinker — breaks a messy problem into parts, works it in order, and doesn't lose the thread.
3–5 years of experience in business analysis, strategy, finance, or a related analytical role, or a recent graduate with strong internship or co-op experience in the same.Demonstrated ability to build AI into personal workflows for data analysis, modeling, and reporting.
Strong quantitative and modeling skills, with the ability to structure a problem before reaching for a spreadsheet.
Comfort operating in ambiguity, able to take a laundry list of open items and chase it to closure.
Advanced Excel or equivalent modeling tool proficiency.
Strong written and verbal communication skills, able to present a number and defend the logic behind it.
Preferred Skills:
Experience in management consulting, corporate strategy, or FP&A.
Background in a high-growth or PE-backed environment.
Familiarity with SQL or other data querying tools.
The expected base salary range for this position is $100,000 - $125,00 annually.
Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.
What You’ll Get
At Billtrust, we believe your total rewards should reflect the impact you make. Our benefits package includes comprehensive health coverage, competitive retirement, generous PTO and parental leave, flexible work options, and meaningful investment in your professional development. We’re building something special and we want you to feel supported while doing it.
At Billtrust, we value an equitable and inclusive work environment and strive to build and foster diverse teams. Even if your work experience doesn’t align exactly with the position requirements, we’d still love to hear from you. You may just be the right candidate for this or other roles.
We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.