EZCorp→
Store Manager at EZCorp in Houston, TX
Job Description
Store Manager
Location: Houston, TX
Address: 3820 Fondren Houston, Texas 77063Brand: EZPawn
We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
In this role, you will lead, coach, and mentor a team of 3 to 10+ Sales Associates while providing outstanding customer service and building strong ongoing relationships with customers. Together you will work with customers to negotiate mutually satisfying agreements regarding pawn and sales transactions. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives.
In addition to a great career, here are some of the other things we offer our Team Members:
Free Health Insurance*
Competitive Wages
Generous Bonus Potential
Great Working Hours
401(k) with Company Match
Generous Paid Time Off
Holiday Pay
Store Discount
*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.
Our ideal candidate combines an engaging personality and solid leadership, coaching and mentoring skills with strong negotiation talents, and the ability to create a superior customer service experience. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important that you display excellent communication and interpersonal skills.
Your specific duties in this role will include:
Analyzing reports and profitability statements and providing recommendations and necessary action plans
Recruiting, selecting, orienting, and training Team Members while monitoring and appraising their job results
Providing ongoing coaching and development to assist Team Members in achieving their performance and career aspirations
Ensuring store operational requirements are met by scheduling and assigning Team Members and following up on their work results
Ensuring pricing and timely markdowns follow guidelines
Securing merchandise by implementing security systems and measures
Marketing and displaying merchandise to ensure store standards are met while protecting Team Members and customers by providing a safe and clean store environment
Complying with all legal requirements
Maintaining operations by initiating, coordinating, and enforcing all program, operational and personnel policies and procedures
Job Requirements:
High school diploma or GED
1+ years in a management role
Ability to offer and describe various solutions and their benefits to the customer
Strategic and tactical management skills
Ability to pass a criminal background check and drug test
Valid driver’s license and auto insurance
Background of accountability for meeting targets and metrics in a performance-driven environment, a plus
Strong marketing and community outreach abilities, a plus
Knowledge of commonly pawned items such as tools, jewelry, firearms or electronics, a plus
Pawn experience, a plus
Bilingual, a plus