Java Production Support Engineer (L2) at Extio… · Hyderabad…

Role & Responsibilities

• Provide L2 production support for Java and Spring Boot applications.
• Monitor application health and troubleshoot production incidents.
• Perform Root Cause Analysis (RCA) and ensure timely incident resolution within SLAs.
• Execute SQL queries for issue analysis and data validation.
• Support Linux environments and monitor application servers.
• Coordinate with Development, DevOps, Infrastructure, and Database teams.
• Participate in production deployments, release activities, and on-call support.
• Maintain incident documentation, SOPs, and knowledge base.

Preferred Candidate Profile

• 23 years of experience in Java Production Support (L2).
• Strong knowledge of Java, Spring Boot, Linux, SQL, and REST APIs.
• Experience with Tomcat, WildFly, or JBoss application servers.
• Knowledge of Docker, Kubernetes, Git, CI/CD, and monitoring tools is an advantage.
• Strong analytical, troubleshooting, and communication skills.
• Willingness to work in rotational shifts and provide on-call support.
• Banking or Financial Services domain experience is preferred.
• Experience in an MNC environment is an added advantage.

Perks & Benefits

• Competitive salary and performance-based growth.
• Opportunity to work on enterprise and banking applications.
• Exposure to Cloud, DevOps, Docker, and Kubernetes technologies.
• Learning and certification support.
• Collaborative work environment with experienced professionals.
• Career growth opportunities and continuous skill development.
• Health insurance and other company benefits as per policy.