Membership Sales Associate - Green… at Express Wash… · Virginia…

Summary: Express Wash Concepts is one of the region’s fastest-growing and award-winning companies, committed to delivering fast, eco-friendly services. As a Membership Sales Associate, you will focus on providing exceptional customer service, educating customers about membership options, and driving sales goals. Responsibilities: - Sell membership packages and consistently meet or exceed goals set by leadership - Educate customers on the benefits of each car wash membership, tailoring recommendations to their needs - Achieve personal sales targets, sign-up goals, and upsell objectives - Drive the store team's success in meeting Ultimate Wash Club sign-up goals, directly contributing to membership acquisition and retention - Greet customers warmly, guiding them seamlessly through the car wash process - Engage with customers before and after their wash to ensure complete satisfaction - Handle transactions accurately at the point of sale - Adhere to all safety protocols and guidelines to prevent accidents and injuries - Collaborate effectively with teammates to ensure smooth operations and high customer satisfaction - Maintain a professional appearance in line with company guidelines - Take on additional responsibilities as assigned by management Required Qualifications: - High school diploma or GED - 1-2 years of experience in a customer-facing role (retail, hospitality, or similar preferred) - A positive, outgoing attitude and a passion for delivering great guest experiences - Excellent communication skills and a natural ability to connect with others - Ability to multitask in a fast-paced environment while staying focused on guest satisfaction - Must be able to work a flexible schedule, including weekends and holidays - Ability to stand and move throughout the site for the entire shift - Capability to work outdoors in all weather conditions - Consistently able to lift 25 lbs., with the ability to lift up to 50 lbs. occasionally - Must wear safety equipment when required Required Skills: Sales, Point of Sale (POS) Transactions Benefits: Additional incentive on memberships sales, Pay increases tied to training and skill development, Recognition programs, Ongoing training and professional development, Unlimited Wash Club membership, 50% off retail items, Company-provided uniforms, Paid vacation (per Employee Manual)