Site Reliability Engineer at Experian in Cyberjaya, Selangor, my

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

Role Summary

Our Product Development team is looking for a Site Reliability Engineer to help build reliable, scalable, and high-performing products. As we transform into a product-led organization, you will help improve system reliability, operational efficiency, and cost effectiveness through automation, monitoring, and data-driven insights.

You will collaborate with technical experts, contribute to our future technology strategy, and help deliver greater value to our clients. You have experience designing and implementing cloud solutions, improving platform performance and supporting service reliability.

What You'll Be Doing

• Develop and maintain infrastructure-as-code solutions and CI/CD pipelines to support reliable and high-quality software delivery.
• Implement monitoring and intelligent alerting for client-facing products and internal data pipelines, ensuring faster incident detection and resolution.
• Manage platform security and reliability by tracking infrastructure and application vulnerabilities, troubleshooting production and non-production issues, conducting root-cause analysis and implementing preventive solutions.
• Improve platform performance, resource utilisation and costs, and communicate progress, risks and recommendations to relevant stakeholders.
• Collaborate with software engineers, data engineers, data scientists and product managers to support smooth system deployment and operations, while following established policies and procedures. You will report to the Software Engineering Manager.

Qualifications

Qualifications

• 5 years+ of experience in Site Reliability Engineering, DevOps, Cloud Engineering, or a related role.
• Experience managing AWS workloads, particularly ECS and EKS clusters.
• Experience with high availability, disaster recovery, platform and performance monitoring.
• Hands-on experience with DevOps and Infrastructure-as-Code tools, including Terraform and Jenkins.
• 3+ years of experience using data and monitoring insights to improve cloud performance, reliability, and cost efficiency.
• Communicate complex technical matters to build understanding and understanding across technical and product teams.
• Experience identifying opportunities to innovate, automate processes and improve platform performance.

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

• Hybrid work arrangement: You will divide your time between working remotely and working from the office. You will work from the office at least two days per week. You and your manager will agree on your office days, taking business and client needs into consideration.
• Inclusive paid leave
• People-first and inclusive workplace
• Career growth opportunities
• Exposure to diverse, global teams

#LI-Hybrid

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers

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