Expedia Group→
Software Development Engineer II: Agentic AI at Expedia Group · Austin
Job Description
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Introduction to the team:
Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.
The Agentic AI team which sits within our Product and Technology division. The Agentic AI team designs and builds AI-powered agents that can understand traveler and partner needs, take actions on their behalf across our platform, and connect emerging agentic AI experiences into Expedia Group’s ecosystem.
As a Software Development Engineer II, you will contribute to designing, building, and operating reliable, scalable software services that bring these intelligent agent capabilities into production experiences for our travelers and partners.
Role Summary:
An established performer who consistently applies software engineering principles to business contexts, leads small, well-defined projects and continues as a supporting player on complex projects, and actively identifies inefficiencies in existing systems. The Agentic AI team is looking for a strong full stack engineer who has either had direct experience building with AI in industry or shown immense curiosity to learn and build with AI.
In this role, you will:
- Design, develop, test, and deploy robust, secure, and scalable software services and features, including system design (low-level design), API design, and data modeling, to support key business capabilities across multiple domains.
- Collaborate with teammates, product partners, and technical leaders to refine requirements, break down complex problems, and deliver high-quality solutions that are maintainable and observable in production.
- Own and enhance services or components throughout the full software development lifecycle, including code quality, automated testing, documentation, and operational readiness.
- Troubleshoot, debug, and resolve production and pre-production issues by using logs, metrics, alerts, and data analysis to drive root cause identification and sustainable fixes.
- Safely integrate and operate AI/ML‑enabled solutions that improve outcomes, including familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products.
- Contribute to continuous improvement of engineering practices, including code reviews, refactoring, performance optimization, and leveraging common platforms and patterns to build fungible solutions across multiple products and services.
Minimum Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- Professional software development experience (typically 2–5 years) building, shipping, and operating production services or applications.
- Experience owning one or more production services or components, including responsibility for quality, reliability, and operational support within a team or domain.
- Proficiency in at least one modern programming language and associated frameworks, with hands-on experience in system design (LLD), API design, and data modeling for service-oriented architectures.
- Working knowledge of software engineering fundamentals such as data structures, algorithms, object-oriented or functional design, testing strategies, and version control.
Preferred Qualifications:
- Experience designing and evolving service and API contracts, schemas, and data models for high-traffic or highly available distributed systems.
- Demonstrated track record improving reliability, performance, security, or cost efficiency of production systems through observability, automation, and operational best practices.
- Background integrating or consuming AI/ML‑enabled capabilities in applications or services, and safely operating these solutions with appropriate monitoring and safeguards.
- Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, including using AI-assisted development or analysis tools to increase productivity and quality.
- Experience working across multiple services or domains, collaborating with cross-functional partners, and contributing to shared architectures, patterns, or platforms within an engineering organization.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.