Exotec→
Senior Solutions Engineer at Exotec in Graz, Styria, Austria
Skills
Job Description
At Exotec, we design elegant, plug-and-play, and reliable end-to-end warehouse robotics solutions. As a leading Original Equipment Manufacturer (OEM) and Integrator, we support some of the world’s most iconic brands in their transition to automation.
We’re proud to design technology that doesn’t just redefine intralogistics, it also makes warehouses safer, faster, more efficient, and less physically demanding for the people working inside them.
Why does this role matter?
Our Solutions Engineering team turns complex logistics challenges into high-performing automation solutions.
As a Senior Solutions Engineer, you’ll take ownership of qualified customer opportunities and work closely with Sales throughout the sales cycle to design compelling technical and commercial solutions. You’ll combine warehouse expertise, data analysis and software integration knowledge to develop solutions tailored to each customer’s operations, from initial concept and layout through to interfaces, implementation considerations and handover.
Ready to move the world of intralogistics with tech ? Join us and help shape automation solutions for customers across DACH, the Nordics and Eastern Europe.
What you’ll do
Design end-to-end automation solutions
Analyze customer logistics data, warehouse processes, material flows, performance requirements and operational constraints.
Translate complex customer requirements into tailored solution concepts and layouts integrating Exotec technology within existing warehouse environments.
Define performance requirements and develop solutions that balance technical feasibility with commercial considerations.
Own the technical solution throughout the sales cycle
Take ownership of qualified opportunities and partner with Sales Executives to develop winning technical and commercial proposals.
Clarify customer requirements and project scope, including technical specifications, pricing inputs, timelines, implementation constraints, costs and margins.
Present solutions clearly and confidently to customers and partners, adapting your approach to both technical and business stakeholders.
Connect systems, software and operations
Design end-to-end processes and interfaces between Exotec software, customer software and surrounding warehouse systems.
Incorporate relevant IT security requirements into solution design.
Work with warehouse-management and execution environments such as WMS, WCS and WES to ensure solutions integrate effectively into the customer ecosystem.
Collaborate from concept to implementation
Partner closely with Sales and cross-functional stakeholders throughout the opportunity and project lifecycle.
Support integrators with technical guidance and best practices for selling and implementing Exotec solutions.
Contribute to project handover, deployment and ongoing solution maintenance after the sale.
Help us continuously improve
Share customer and market insights with our HQ teams to improve standards, products and ways of working.
Contribute beyond your individual projects by helping strengthen solution-engineering practices and standards.
Manage multiple opportunities and projects simultaneously in a fast-moving, collaborative environment.
At least 3 years of relevant experience in warehouse logistics, ideally within solutions engineering, warehouse automation or intralogistics.
Strong knowledge of end-to-end warehouse processes, material flows and warehouse systems.
Experience designing technical solutions based on complex customer requirements, including layouts and performance considerations.
Experience with WMS, WCS, WES or comparable logistics software, with the ability to understand and define interfaces between different systems.
A solid understanding of IT security considerations within integrated technical solutions.
Familiarity with AutoCAD or other layout-design tools and process-mapping software.
Strong analytical and problem-solving skills, with the ability to turn logistics and operational data into practical solutions.
Professional fluency in English. German language skills are a strong advantage, particularly for customer negotiations.
Customer-facing communication and presentation skills. Previous B2B sales-engineering experience in intralogistics is a strong plus.
A proactive, collaborative and adaptable approach, with the autonomy to manage multiple priorities and contribute beyond your immediate projects.
Willingness to travel and collaborate closely with customers and colleagues.
Stock option plan and company performance based bonus
30 days of vacation
Sport & Wellness Contribution
Lunch allowance on your working days
Employer contribution of 100€ monthly to a company pension plan
Numerous training and development opportunities
* If interested in applying, please submit your CV in English for further review by our international Talent Acquisition team.