Maintenance Reliability Engineer at Exotec in Birmingham, England, GB

At Exotec, we are at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.

Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.

Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with over 1000 ExoPeople around the world to help turn your ideas into a reality.

The robotics revolution is just the beginning at Exotec. Will you be part of it?

As a Maintenance Reliability Engineer, you will :

• Drive system reliability and performance through continuous improvement initiatives

• Provide advanced technical support and guidance to field maintenance teams on complex issues

• Analyse performance data to identify trends, risks and optimisation opportunities

• Lead root cause analysis (RCA) and implement sustainable corrective actions

• Collaborate with customers to optimise system performance within their operations

• Define and improve preventive and predictive maintenance strategies

• Support system deployment, commissioning and performance validation

• Act as a technical interface with internal teams and suppliers to resolve issues and drive improvements

• Contribute to best practices, technical documentation and knowledge sharing

• Support critical incidents with structured diagnostics and escalation

• Engineering degree, ideally with a specialization in IT, robotics, or industrial automation

• Minimum of 5 years’ experience in technical customer support for applications, software, and/or hardware

• Strong comfort working in software‑oriented environments, with the ability to analyze and resolve complex issues

• Broad foundational knowledge in electronics, mechanics, and automation

• High level of autonomy, strong rigor, and excellent interpersonal and communication skills