Senior Manager - Inside Sales - BFSI - US Region at EXL · Noida(Sec…

Role Summary

The SDR Pod Leader will lead a team of Sales Development Representatives focused on generating qualified pipeline for the Banking and Capital Markets vertical. The role will drive account-based outreach, improve SDR productivity and conversions, strengthen sales alignment, and ensure strong CRM governance and performance reporting.

Description

Key Responsibilities

• Lead and manage SDR pod performance across meetings, qualified leads, opportunity creation, and pipeline contribution.
• Coach, mentor, and develop SDRs through regular reviews, feedback, and capability-building sessions.
• Partner with Sales, Client Partners, Marketing, and Growth teams to prioritize target accounts, personas, and campaigns.
• Drive outbound and inbound prospecting execution across email, phone, LinkedIn, and sales engagement platforms.
• Improve conversion rates by strengthening lead qualification, follow-up discipline, and sales handoff quality.
• Ensure accurate Salesforce updates, activity tracking, reporting, and funnel governance.
• Use performance insights to identify gaps, optimize outreach, and improve team outcomes.

Responsibilities

Required Experience

• 10+ years of experience in inside sales, SDR/BDR, business development, or sales development roles.
• Proven experience managing and coaching SDR or inside sales teams in a target-driven environment.
• Experience supporting Banking and Capital Markets, financial services, analytics, consulting, digital operations, or transformation-led sales motions.
• Strong understanding of account-based prospecting, persona-led messaging, funnel management, and pipeline generation.

Qualifications

Skills and Tools

• Strong people leadership, coaching, stakeholder management, and communication skills.
• Ability to translate industry and account insights into effective outreach messaging.
• Data-driven mindset with strong reporting, analysis, and execution discipline.
• Hands-on experience with Salesforce, sales engagement tools such as SalesLoft, Outreach or Groove, research tools such as ZoomInfo and XIQ insights, and Microsoft Office.
• Education
  Bachelors degree or equivalent experience required; MBA or relevant business qualification preferred.